Information Security - Information Security Analyst 3 - Contingent

Information Security Analyst 3
Location: Charlotte, NC ; Las Colinas ,TX
Duration: 12 months +

Job Description:
This is a business-facing IAM enablement and adoption role, not a traditional security operations or engineering position.
We are seeking an Information Security Analyst to join the IAM Strategic Enablement & Adoption team. In this role, you will support adoption of identity services, onboarding and access transitions, issue coordination, and user feedback that improves IAM services and the overall user experience.
The ideal candidate brings IAM experience, strong stakeholder engagement skills, and the ability to translate business needs into practical IAM solutions.
You will partner with IAM, Cybersecurity, and business teams to support service adoption, improve the user experience, and provide actionable feedback to product and engineering teams.
Key Responsibilities:
•Business Engagement & IAM Adoption
–Partner with business teams to support adoption of enterprise IAM services and translate access and authentication capabilities into practical solutions
–Assess business workflows, dependencies, and access requirements to help align IAM solutions with user needs
•Onboarding, Transitions & User Experience
–Support application onboarding, migrations, and access transitions to deliver a low-friction user experience
–Coordinate user acceptance testing (UAT) to confirm IAM solutions meet business requirements
•Issue Triage & Rapid Resolution
–Coordinate triage of IAM issues across IAM, Cybersecurity, and application teams based on business impact
•Product Feedback & Continuous Improvement
–Gather user feedback, UAT results, and access pain points and translate them into actionable input for IAM product and engineering teams
–Provide input on enhancements that improve IAM services, processes, and user experience
In this role, you will:
•Support adoption of enterprise IAM services through onboarding, migrations, and access transitions
•Coordinate user acceptance testing and support resolution of IAM issues that affect business operations
•Translate business feedback and access challenges into service improvements and a better user experience

Required Skills & Competencies
•Experience Requirements:
–5-7 years of Information Security Analysis experience, or equivalent demonstrated through a combination of work experience, training, military experience, or education
–Preferred: 3-5 years of experience in Information Security with a focus on IAM
–Experience supporting IAM onboarding, migrations, or transformation initiatives
–Experience working with IAM solutions in cloud or hybrid environments
–
Demonstrated experience in:
•Business engagement and stakeholder management
•IAM operations, triage, or support functions
•Enterprise technology adoption
•IAM & Technical Expertise:
–Working knowledge of core IAM capabilities, including authentication, identity governance, MFA, directory services, and access management
–Understanding of IAM security principles, including least privilege and zero-trust concepts
•Business & Communication Skills:
–Ability to translate IAM concepts into clear business language
–Strong stakeholder engagement and relationship-building skills
–Experience working with business stakeholders, application teams, and product owners
–Strong communication, facilitation, and presentation skills
•Problem Solving & Triage:
–Strong analytical and problem-solving skills
–Ability to identify root causes and coordinate resolution across teams
–Experience working in high-pressure, business-impacting situations
•Product & Feedback Mindset:
–Experience gathering and translating user feedback into actionable improvements
–Ability to use data and business impact to support recommendations
–Familiarity with Agile or product-driven environments

Success in this role is demonstrated by:
•Strong adoption and effective use of IAM services
•Reduced access friction and timely issue coordination
•User feedback translated into service improvements and a better user experience