UX Designer

Introduction

IBM Research is shaping the future of computing by making quantum technology accessible to researchers, developers, and enterprises worldwide. Design plays a critical role in translating highly complex ideas into clear, engaging, and human-centered experiences across our products, platforms, and brand. On the Quantum team, you'll collaborate with leading scientists, engineers, and visionaries to push boundaries and turn ideas into reality. With a culture built on curiosity, creativity, and collaboration, IBM Research offers the opportunity to grow your career while contributing to breakthroughs that transform industries and change the world.

Your role and responsibilities

As a user experience designer for IBM Quantum, you will work at the intersection of science, design, and culture to design experiences for one of the the most innovative technology initiatives at IBM. You will help define and evolve the user experience of IBM Quantum across digital products and experiences. You will partner with team members across disciplines, including those with highly technical backgrounds, in order to deliver products that will help advance the entire quantum computing technology stack and contribute toward making quantum more broadly usable and accessible.

Your primary responsibilities will include:

• Iterating on and delivering high-quality user experience designs for IBM Quantum Platform, including the productive use, learning, and documentation experiences, and providing UX support for the IBM Quantum website.

• Developing user flows and mockups (low to high fidelity) using and expanding upon the Carbon Design System and its application across existing IBM Quantum products.

• Communicating with key stakeholders across disciplines to identify user needs, design requirements, and development constraints.

• Presenting and reviewing user flows and designs with key stakeholders across disciplines, using effective storytelling to communicate user pain points and defend design decisions.

• Applying research insights via partnership with the design research team in order to improve the product experience and meet user needs.

• Partnering with the development team to deliver accurate and useful interfaces.

• Collaborating with visual designers and developers to ensure consistency and accessibility of designs, throughout the handover, review and release processes.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Strong experience with designing human-centered experiences for web interfaces.

• Strong experience with converging and translating technological, operational, and functional constraints into human-centered opportunities that enhance the overall user experience.

• Strong experience in designing interaction patterns that prioritize user needs alongside business objectives, including pathways of navigation through an experience and applying knowledge of user behavior and research to achieve desired outcomes.

• Experience partnering with design, product development, and research to define user experience goals and requirements for upcoming projects.

• Experience using Figma and the Adobe creative suite (Photoshop, Illustrator, etc.) to create user flows, mockups (low to high fidelity), and other design assets.

• Experience reviewing mockups with end users and stakeholders to validate design direction and feasibility.

Preferred technical and professional experience

• Experience working with AI tools for design, or integrating AI tools into a design workflow

• Competent to strong visual design skills, including a firm grasp of responsive behavior and best practices for accessibility.

• Experience working on highly complex or technical digital platforms or tools, especially ones with a user base of researchers and/or developers.

• Good organization and time management skills, with the ability to work with tight deadlines and on multiple projects simultaneously.

• Familiarity with the Carbon design system and/or IBM Design language.

ABOUT BUSINESS UNIT

IBM Research is the organic growth engine of IBM and an innovation engine for our customers and partners. As part of this mission, IBM Research anticipates and examines 'What's Next in Computing' to ultimately create and integrate the technologies the world relies upon to solve big challenges and unlock new opportunities. We create and pioneer new markets for IBM, our partners and customers as exemplified in our ongoing quest to reach practical and large-scale quantum computing. Across IBM Research, we realize the power and potential to accelerate discovery with our partners and clients by combining the power of high performance computing, AI, and Quantum, all integrated through the hybrid cloud.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.