Business Systems Analyst

Kforce is immediately seeking an experienced Business Systems Analyst in support of our enterprise telecommunications and mass media client based in Maryland Heights, MO.

Summary:This role will serve as a key liaison between business stakeholders, architects, project managers, and technical teams to gather requirements, document business needs, define process flows, and support successful project execution.

Key Responsibilities:

• Gather, analyze, and document business and system requirements for technology projects
• Create clear and detailed Business Requirements Documents (BRDs) that can be used by project managers, architects, business stakeholders, and technical teams
• Partner with architects after project kickoff meetings to understand scope, objectives, system impacts, and business outcomes
• Translate technical direction, architectural input, and business needs into structured documentation
• Build process flows that show how systems, teams, and business processes interact
• Document current state, future state, business processes, system impacts, and the purpose behind requested changes
• Serve as the Business Systems Analyst point of contact for questions related to requirements, process, scope, and project details
• Work closely with project managers, architects, business stakeholders, and development teams to keep requirements and open questions moving forward
• Identify, document, report, and track system issues, gaps, and project risks as needed
• Support ongoing maintenance and enhancement of internal business tools, dashboards, portals, or operational systems
• Navigate changing priorities, ambiguous direction, and demanding stakeholder environments with professionalism and ownership* 10+ years of Business Systems Analyst, Business Analyst, or Systems Analyst experience
• The ideal candidate is a seasoned Business Systems Analyst with strong experience creating business requirements documentation, working through ambiguity, partnering with technical teams, and translating high-level project direction into clear, usable requirements
• Power Platform experience is helpful, but this is not a Power Apps Developer role
• The primary need is a strong core BSA who can own requirements, documentation, stakeholder communication, and process analysis
• Strong experience creating BRDs, business requirements, functional requirements, and process documentation
• Proven ability to gather requirements and translate high-level project direction into clear, actionable documentation
• Experience working directly with architects, project managers, business stakeholders, and technical teams
• Strong process flow documentation experience
• Ability to understand system interactions, business workflows, and technology impacts
• Strong written and verbal communication skills
• Ability to serve as the -voice- of the BA work when stakeholders have questions about requirements, process, or scope
• Strong ownership, organization, follow-through, and attention to detail
• Comfortable working in an Agile, SDLC, or project-based technology environment
• Ability to work through ambiguity, shifting priorities, and complex stakeholder expectations

Preferred Qualifications:

• Experience with Power Apps, Power Automate, SharePoint Lists, or Power BI
• Jira experience or exposure to project tracking tools
• Excel and reporting experience
• Experience supporting or maintaining internal business tools, dashboards, portals, or operational applications
• Telecom, cable, ordering systems, billing, or large enterprise technology experience
• Prior experience in a highly matrixed enterprise environment