Software Development Director, AI Infrastructure

at Oracle in Boise, Idaho, United States

Job Description

Oracles Enterprise Engineering GPU Compute team is seeking an experienced Director of Software Engineering to lead the Validation for New Product Introduction for the latest GPU SKUs and their health over their lifecycle.

This is a hands-on leadership role requiring experience working with GPU servers, their configuration, validation , benchmarking , debugging , diagnosis and repairs. You will drive technical strategy, mentor a world-class engineering team, and deliver solutions that set the quality bar for our GPU deliveries and health of running GPU systems.

Responsibilities

Key Responsibilities Strategic Leadership & Product Innovation

+ Define and execute the technical and product strategy for GPU Validation across existing and new GPU SKUs.

+ Ensure smooth and reliable delivery of new capacity via Validation.

+ Work with customers to align quality expectations , maximize customer fleet health.

+ Constantly monitor and improve procedures and systems , pushing for greater automation.

+ Leverage AI to build feedback loops that accelerate diagnosis and repair

Technical Execution & Platform Development

+ Implement DevOps and CI/CD automation, platform monitoring, and system performance optimization (latency, scale, cost)

+ Evaluate, architect, and integrate emerging data engineering and AI technologies, assessing their relevance, maturity, and impact on Oracles GPU engineering

+ Define and measure key metrics for system quality, customer satisfaction, and cost efficiency.

+ Work with NVIDIA And AMD to define future strategy for GPU validation , diagnosis and repair.

+ Automate diagnosis with increasing reliance on AI.

Customer Experience & Omnichannel Delivery

+ Lead initiatives to deliver rapid and accurate diagnosis and repair for GPU servers.

+ Drive improvements in customer self-service, satisfaction, and case deflection through innovative AI solutions

Team Leadership & Culture

+ Build and foster an innovative, high-performance engineering culture that attracts and retains top talent.

+ Mentor, coach, and develop team members, creating clear career growth pathways.

+ Lead and inspire geographically distributed, cross-functional teams.

+ Establish best practices for scalable, secure, and robust deployment of data services, ensuring seamless integration with Oracles cloud and application ecosystem.

+ Shape technical strategy and influence the platform roadmap by translating market and customer requiremen