IT Systems Analyst

IT SYSTEMS ANALYST

INFORMATION TECHNOLOGY BUREAU

BILLINGS, MT

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

The IT Systems Analyst works within the Information Technology Bureau in the Montana Department of Corrections' Director's Office. This office provides critical support to the department's executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today!

The IT Systems Analyst is a strategic leader responsible for aligning IT systems with organizational objectives. This role involves collaborating with managers to analyze, design, and implement system enhancements while ensuring data integrity. Key responsibilities include consulting with managers to understand system needs, gathering and analyzing user requirements, and working with business owners to expand or modify systems. The analyst researches new functionalities, conducts in-depth system testing, develops reports and data visualizations, and designs user acceptance test plans to validate that systems meet business requirements. The role may also include training users, creating documentation, developing scripts for process automation, and preparing cost-benefit analyses to support decision-making for upgrades or new systems.

In addition, the IT Systems Analyst oversees installation, configuration, customization, and testing for new, existing, or updated systems while maintaining close collaboration with vendors and supporting budget planning for technology initiatives. The analyst evaluates and implements technical tools to troubleshoot or enhance systems, stays current on emerging technologies to recommend improvements, and may lead or manage systems analyst projects in the absence of a designated project manager. Through proactive research, effective communication, and strong analytical skills, this position ensures technology solutions are optimized, efficient, and aligned with the organization's long-term goals.

QUALIFICATIONS

The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

• Bachelor's degree in computer science or related field
• Three years of relevant experience
• A total of five years of relevant experience may be substituted to meet these qualifications

Alternative combinations of education and experience will be considered on a case-by-case basis.

BENEFITS

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

APPLICATION INSTRUCTIONS

Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a "Relevant File". In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.

Successful applicants will be subject to:

• Criminal history check
• Child/patient/offender abuse registries
• Reference checks

The Department of Corrections participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, .

NOTICES

Prison Rape Elimination Act (PREA) - Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings. In secure care facilities possession of tobacco products is prohibited.