IT Support Specialist

IT Support Specialist

Location: Sacramento, CA

Job Type: Contract-to-Hire

Schedule: Onsite, Monday through Friday

LHH Recruitment Solutions is partnering with a stable manufacturing organization in Sacramento to hire an IT Support Specialist for a contract-to-hire opportunity. This role is ideal for a hands-on IT professional who enjoys supporting end users, solving technical issues, maintaining systems, and serving as a dependable onsite technology resource.

The right candidate will be responsive, customer-service oriented, organized, and comfortable working independently in a fast-paced environment. This is a high-visibility role with the opportunity to support and improve the company's IT function over time.

Responsibilities

• Provide onsite desktop and end-user support for hardware, software, printers, scanners, mobile devices, and network-related issues
• Troubleshoot Windows, Microsoft 365, Outlook, Teams, and general business application issues
• Respond to and prioritize support requests through the company's ticketing system
• Set up and maintain user accounts, passwords, permissions, and access controls
• Assist with onboarding and offboarding, including workstation setup and account provisioning
• Install, configure, and maintain desktops, laptops, monitors, printers, scanners, and mobile devices
• Troubleshoot basic networking and connectivity issues including VPN, Wi-Fi, DNS, and printers
• Perform software installations, updates, patching, and basic device maintenance
• Maintain IT equipment inventory, software license records, and peripheral tracking
• Document support procedures, technical solutions, and system configurations
• Assist with IT security practices including antivirus, password management, access controls, and compliance procedures
• Coordinate with vendors, consultants, and service providers as needed
• Support occasional IT needs at a nearby secondary plant location
• Participate in system upgrades, technology rollouts, and special IT projects

Qualifications

• 2+ years of desktop support, help desk, IT support, or related technical support experience
• Strong experience supporting Windows-based business environments
• Experience supporting Microsoft 365, Outlook, Teams, and Office applications
• Familiarity with Active Directory, Entra ID, user administration, and permissions management
• Basic understanding of networking concepts including VPN, Wi-Fi, DNS, and printers
• Ability to troubleshoot desktop hardware, software, peripherals, and connectivity issues
• Strong customer service mindset with excellent communication and follow-through
• Ability to work independently and respond with urgency in a small-team environment
• Strong organizational and documentation skills
• Experience in manufacturing, warehouse, production, or multi-site environments is a plus
• Experience with Epicor ERP is a plus
• Familiarity with VMware is a plus
• CompTIA A+, Network+, Microsoft, or related certifications are a plus
• Ability to occasionally lift and move computer equipment and peripherals as needed

Work Environment

This is a fully onsite role supporting a manufacturing environment. The position may involve occasional support for production-adjacent users, office users, hardware, printers, scanners, network connectivity, and business systems. Candidates should be comfortable working in a hands-on environment and following all required safety procedures.

Additional Details

• Contract-to-hire opportunity
• Stable company with long-tenured employees
• Opportunity to grow into broader IT ownership over time
• Immediate need

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit the LHH Recruitment Solutions website.

Pay Details: $28.00 to $35.00 per hour

Search managed by: Eben Mahoney

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.