Principal Platform Product Manager

  • Comcast
  • Philadelphia, Pennsylvania
  • Full Time
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Principal Platform Product Manager

Philadelphia, Pennsylvania

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Overview

Success Profile

Benefits

Responsibilities

Hear From Our People

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More About Comcast

Overview

Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations.

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Success Profile

What makes a successful Principal Platform Product Manager at Comcast? Check out these top traits and explore role-specific skills in the job description below.

Leadership

Flexible

Problem Solving

Communicator

Proactive

Strategic

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Benefits

We're proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Paid Time off

We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs.

Physical Wellbeing

We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need.

Financial Wellbeing

These benefits give you personalized support designed entirely around your unique needs today and for the future.

Emotional Wellbeing

No matter how you're feeling or what you're dealing with, there are benefits to help when you need it, in the way that works for you.

Life Events + Family Support

Benefits that support you no matter where you are in life's journey.

See All Benefits

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Responsibilities

Principal Platform Product Manager

Location Philadelphia, Pennsylvania

Req ID R438050

Job Type Full Time

Category Business Development

Date posted 05/22/2026

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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a strategic and execution-oriented Platform Product Manager to lead the vision, roadmap, and delivery of Residential enterprise platform capabilities that enable scalable products, customer experiences and operational excellence across the organization. This role is responsible for defining and managing shared platform services, APIs, data capabilities, integrations, workflows, and foundational technology products that support internal product teams, customer experiences, and business operations. The Platform Product Manager operates at the intersection of technology, operations, architecture, engineering, and business strategy. The ideal candidate understands how to balance platform standardization with product team autonomy, while driving measurable business outcomes through reusable capabilities, operational reliability, and developer experience improvements.

Job Description

Responsibilities:

Platform Strategy & Vision

Define and maintain the platform product strategy, roadmap, and business value metrics.

Align platform investments with enterprise priorities, customer experience goals, and technology modernization initiatives.

Identify opportunities to consolidate capabilities, reduce duplication, and improve scalability across domains.

Drive adoption of platform services and shared capabilities across engineering and business teams.

Product Ownership

Own the lifecycle of platform products and services from ideation through retirement.

Prioritize platform features, technical enablers, APIs, integrations, automation, and operational improvements.

Maintain and communicate product roadmaps, release plans, and platform adoption strategies.

Translate business and operational needs into actionable platform requirements and backlog items.

Stakeholder Management

Partner closely with engineering, enterprise architecture, security, operations, infrastructure, data, and business stakeholders.

Serve as the primary liaison between platform engineering teams and consuming product/application teams.

Facilitate cross-functional alignment on platform standards, service levels, integration patterns, and operating models.

Agile & Delivery Leadership

Lead backlog prioritization and platform delivery planning within Agile product teams.

Establish measurable OKRs, KPIs, and platform success metrics.

Support continuous delivery, DevOps, and product operating model practices.

Balance strategic platform investments with operational support and technical debt reduction.

Platform Operations & Governance

Define platform service models, support expectations, and operational readiness requirements.

Monitor platform health, reliability, scalability, security, and performance metrics.

Participate in incident management, escalation processes, and operational governance reviews.

Drive platform lifecycle management including modernization, deprecation, and migration planning.

Developer & Consumer Experience

Improve developer productivity through self-service capabilities, APIs, automation, and documentation.

Advocate for platform usability, discoverability, and adoption.

Gather feedback from consuming teams to continuously enhance platform capabilities.

Key Competencies

Strategic Thinking

Product Ownership

Platform Mindset

Systems Thinking

Technical Acumen

Agile Delivery Leadership

Stakeholder Influence

Operational Excellence

Data-Driven Decision Making

Communication & Executive Presence

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Technical Acumen; Product Ownership; Stakeholder Management; Agile Methodology

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +

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Hear from our people

Days in the office where we collaborate and whiteboard, and crack those hard problems to solve those are the days that mean the most.

Theresa

Customer Onboarding and Product Management

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Culture

At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.

Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.

We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.

You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.

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Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast endeavors to make our career site accessible to any and all users. If you would like to contact us regarding accommodations for any part of the application or interview process, please contact .... Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response so please visit our FAQ page for more information. Comcast participates in the E-VERIFY PROGRAM in our hiring practices to achieve a lawful workforce. Comcast is a drug-free workplace.

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Job ID: 522595240
Originally Posted on: 5/27/2026

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