Systems Administrator

Job DetailsLevel: ExperiencedJob Location: Asheville Area - Asheville, NC 28801Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $80,000.00 - $95,000.00 SalaryTravel Percentage: Up to 25%Job Category: Information TechnologyPosition OverviewEarth Fare is seeking a Systems Administrator to own and advance our core IT infrastructure as we modernize to a secure, cloudforward model. This role is critical to stabilizing daytoday operations while driving major initiatives including cloud migration, security hardening, Windows 10 to Windows 11 modernization, and infrastructure lifecycle improvements across corporate offices and multiple retail locations.

This is not a helpdesk role. The Systems Administrator serves as the technical owner of infrastructure, identity, and security foundations and partners closely with IT leadership to reduce risk, modernize systems, and enable scalable business operations.

Key Responsibilities

Infrastructure & Core Systems

Administer and support core systems, Active Directory, Exchange, Group Policy, Microsoft 365, DNS, and identity services in a hybrid onprem / cloud environment

Manage VPN access, certificates, authentication services, SFTP, integrations, and file systems

Maintain, modernize, and lifecyclemanage Windows Server infrastructure

Support infrastructure for corporate offices, datacenter resources, and distributed retail locations

Ensure system reliability, availability, and performance

Cloud & Modernization Initiatives

Support and execute cloud migration efforts to Microsoft 365 and Azure

Assist with hybrid identity architecture, including Entra ID (Azure AD)

Lead and support Windows 10 → Windows 11 migration, imaging and endpoint modernization initiatives

Support Intune, MDM, and modern provisioning approaches

Reduce legacy technical debt and improve scalability

Security & Risk Management

Enforce and improve overall infrastructure security posture

Implement and maintain:

MFA

Conditional access

Privileged access controls

Certificatebased authentication where required

Support vulnerability remediation, patching, and security incident response

Assist with PCIadjacent and retail security requirements

Assist with incident response, escalation support, and security investigations

Reduce singlepointsoffailure and improve business continuity

Operations & Escalation Support

Provide Tier III escalation support for complex infrastructure and authentication issues

Partner with IT support staff to resolve rootcause infrastructure problems

Coordinate with vendors, MSPs, and service providers

Maintain documentation, system diagrams, and SOPs

Participate in oncall escalation rotation (limited, planned)

QualificationsRequired Qualifications

5+ years experience in a Systems Administrator or equivalent infrastructure role

Strong handson experience with:

Windows Server

Active Directory / Group Policy

VMware or virtualized environments

Networking fundamentals (firewalls, VLANs, VPNs, TCP/IP)

Experience supporting hybrid cloud / onprem environments

Migration experience (infrastructure, OS, cloud)

Strong security fundamentals (identity, patching, least privilege, MFA)

Excellent troubleshooting, organizational, and documentation skills

Ability to work independently and take ownership of systems

Preferred Qualifications

Backup, disaster recovery, and monitoring platforms

Microsoft 365, Azure, Entra ID, Intune

PowerShell scripting and automation

Retail or multisite enterprise experience

Database management experience

Prior involvement in security audits or compliance efforts

Compensation & Benefits

Competitive salary

Health, dental, and vision insurance

401(k)

Paid time off

Employee store discount

Hybrid work environment