Director of Software Engineering, Shared Services and Quality

at UKG in Boise, Idaho, United States

Why UKG :

At UKG , the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thats what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youll get flexibility thats real, benefits you can count on, and a team that succeeds together. Because at UKG , your work matters-and so do you.

About the Team

You will join our Enterprise Systems & Experience ( ESE ) organization, a cross-functional engineering team responsible for the design, development, integration, and operation of UKGs enterprise platforms. We build and maintain secure, scalable, and reliable systems that support critical business functions across the company. Our work spans architecture, data, integrations, automation, and AI/ML capabilities to ensure systems are extensible, performant, and aligned to evolving business needs.

The Opportunity

UKG is seeking a Director of Shared Services Engineering to lead a centralized services organization responsible for accelerating high-quality software delivery across engineering teams.

You will define and execute a platform-as-a-product strategy that embeds quality, automation, governance, and developer productivity into every phase of the software lifecycle, from design and development through testing and enterprise release.

You will own the strategy, architecture direction, operating model, and measurable outcomes of DevOps platforms, Quality Engineering frameworks, and Enterprise Release Management under a unified shared services charter

What You Will Do

- Lead the strategy and roadmap for engineering platforms, including continuous integration and continuous delivery (CI/CD), cloud infrastructure, automation frameworks, and release orchestration.

- Build standardized, self-service solutions that help engineering teams move from code to production faster and with greater confidence. Measure and improve engineering effectiveness using data-driven metrics.

- Establish enterprise Quality Engineering practices, including automated testing across regression, application programming interfaces (APIs), integration, performance, and non-functional testing.

- Embed automated quality validation into