Business System Engineer - eCommerce Application(s) support/ Ingenieur/ingenieure en systemes daffaires soutien aux applications de commerce electronique (eCommerce)

Actual annual compensation offered will be based on several variables including geographic location, work experience, education, and skills/ achievements, and will be mutually agreed upon at the time of offer. The average compensation for this role is 65 ,000 80,000 CAD

Job Purpose:

The primary purpose of this position is to conduct story-driven and data-driven analysis of business challenges and design robust, automated solutions tailored to business requirements within a global-scale, homegrown ERP environment. This role involves gathering and translating business requirements into detailed technical solution designs, including concept, logical, and physical designs, while leveraging expertise in software development (Java, SQL, Python), Database design, and software architecture (REST, event-driven, distributed systems). The position also supports implementation and testing through DevOps processes, utilizing monitoring, logging, troubleshooting, and debugging tools for effective production support. By collaborating closely with development and business teams, this role ensures solutions are cost-effective and aligned with both technical and business objectives. The position can handle middle-level domain requirements with some guidance , enhancing system functionality, improving process efficiency, and contributing to the successful delivery of advanced integration solutions.

Responsibilities:

• Conduct story-driven and data-driven analysis of business requirements within own domain (may with some guidance)
• Develop comprehensive technical solution designs, encompassing conceptual, logical, and physical aspects. Utilize expertise in software development (Java, SQL, Python), database design, and software architecture (REST, event-driven, distributed systems), for middle-level domain requirements (may with some guidance).
• Engages with business and IT partners to clarify requirements and ensure alignment between solutions and business needs.
• Utilizing monitoring, logging, troubleshooting, and debugging tools for effective production support..
• Assist in developing such as data analysis prototypes and performing data migration tasks, etc., under supervision.

Knowledge, Skills and Experience:

• 13 years of relevant work experience.
• Bachelors degree in Computer Science, Information Technology, Mathematics, or a related field.
• Experience with eCommerce platform management (Browser and Mobile)
• Must have: Experience with AI concepts, delivery and technology
• Must have: Working Knowledge of Confluence and JIRA
• Comfort working within a complex, multiregion, multidepartment environment.
• Must have: Knowledge of APIs and integration concepts (XML, REST, JSON)
• Experience managing requests, backlogs, specification reviews, and supporting quarterly planning activities.
• UAT testing experience, including scripting and execution, is an asset.
• Strong ability to engage and collaborate effectively with business and IT stakeholders across teams.
• Technical tools and skills include Postman, SQL/MySQL, Power BI (including DAX), Python, and Cursor.
• Ability to execute instructions independently while knowing when to seek clarification.
• Java, Python, SQL, REST APIs, and microservices
• Mobile platform buildout, guiding requirements gathering and backlog execution with Developers
  AI experience an asset as this position also plays a big role in AI/Agent integration across multiple platforms
• Strong analytical and problemsolving skills, including the ability to perform complex calculations and data analysis.
• Effective verbal and written communication skills in English and local/regional languages as required.
• Ability to prepare and deliver clear, structured presentations.
• Proven adaptability, with the ability to adjust quickly to change and learn new systems and technologies.
• Strong timemanagement skills with the ability to multitask and work under pressure to meet deadlines.
• Commitment to confidentiality, ethical standards, and organizational policies.
• Proficient use of relevant computer systems and applications at an intermediate level.

Working Conditions:

• Occasional non-standard work hours or overtime as business requires.
• On-call availability required as necessary.
• Professional, office environment.

Remuneration annuelle reelle offerte determinee en fonction de plusieurs variables, notamment la localisation geographique, lexperience de travail, la formation ainsi que les competences et realisations, et convenue mutuellement au moment de loffre. La remuneration moyenne pour ce poste est de 65 000 a 80 000 $ CA.

Objectif du poste:
La principale responsabilite de ce poste est de realiser des analyses axees sur les user stories et sur les donnees afin de resoudre des defis daffaires, puis de concevoir des solutions robustes et automatisees adaptees aux besoins, dans un environnement ERP interne a lechelle mondiale. Le role consiste a recueillir et a traduire les exigences daffaires en conceptions techniques detaillees (conceptuelles, logiques et physiques), en mettant a profit une expertise en developpement logiciel (Java, SQL, Python), en conception de bases de donnees et en architecture logicielle (REST, orientee evenements, systemes distribues). Le poste soutient egalement limplantation et les essais via des processus DevOps, en utilisant des outils de surveillance, de journalisation, de depannage et de debogage pour un soutien efficace en production. En collaborant etroitement avec les equipes de developpement et daffaires, ce role veille a ce que les solutions soient rentables et alignees sur les objectifs techniques et daffaires. Le poste peut prendre en charge des exigences de domaine de complexite intermediaire avec un certain encadrement, en ameliorant la fonctionnalite du systeme, lefficacite des processus et en contribuant a la livraison reussie de solutions dintegration avancees.

Responsabilites:

• Mener des analyses axees sur les user stories et sur les donnees des exigences daffaires dans son propre domaine (au besoin, avec un certain encadrement).
• Elaborer des conceptions de solutions techniques completes, couvrant les aspects conceptuels, logiques et physiques. Mettre a profit lexpertise en developpement logiciel (Java, SQL, Python), en conception de bases de donnees et en architecture logicielle (REST, orientee evenements, systemes distribues) pour des exigences de complexite intermediaire (au besoin, avec un certain encadrement).
• Collaborer avec les partenaires daffaires et TI afin de clarifier les exigences et dassurer lalignement entre les solutions et les besoins daffaires.
• Utiliser des outils de surveillance, de journalisation, de depannage et de debogage pour assurer un soutien efficace en production.
• Contribuer a lelaboration de prototypes danalyse de donnees et a lexecution de taches de migration de donnees, sous supervision.

Connaissances, competences et experience:

• 1 a 3 ans dexperience de travail pertinente.
• Baccalaureat en informatique, technologies de linformation, mathematiques ou dans un domaine connexe.
• Experience en gestion de plateformes de commerce electronique (navigateur et mobile).
• Indispensable: Experience des concepts, du deploiement et des technologies en IA.
• Indispensable: Connaissance pratique de Confluence et JIRA.
• Aisance a travailler dans un environnement complexe, multiregions et multidepartemental.
• Indispensable: Connaissance des API et des concepts dintegration (XML, REST, JSON).
• Experience de la gestion des demandes, des carnets de produit, des revues de specifications et du soutien aux activites de planification trimestrielles.
• Experience en tests dacceptation par les utilisateurs (UAT), incluant la scenarisation et lexecution, un atout.
• Grande capacite a mobiliser et a collaborer efficacement avec les parties prenantes daffaires et TI, entre equipes.
• Outils et competences techniques: Postman, SQL/MySQL, Power BI (y compris DAX), Python et Cursor.
• Capacite a executer des directives de facon autonome tout en sachant quand demander des precisions.
• Maitrise de Java, Python, SQL, API REST et microservices.
• Developpement de plateformes mobiles, en guidant la collecte des exigences et lexecution du carnet de produit avec les developpeurs.
• Lexperience en IA est un atout, ce poste jouant egalement un role important dans lintegration dIA/agents sur plusieurs plateformes.
• Solides aptitudes analytiques et de resolution de problemes, y compris la capacite deffectuer des calculs et des analyses de donnees complexes.
• Excellentes aptitudes de communication orale et ecrite en anglais et dans les langues locales/regionales, selon les besoins.
• Capacite a preparer et a presenter des exposes clairs et structures.
• Grande capacite dadaptation, aptitude a sajuster rapidement au changement et a apprendre de nouveaux systemes et technologies.
• Solides competences en gestion du temps, capacite a gerer plusieurs priorites et a travailler sous pression pour respecter les echeances.
• Engagement envers la confidentialite, les normes ethiques et les politiques de lorganisation.
• Maitrise des systemes et applications informatiques pertinents (niveau intermediaire).

Conditions de travail:

• Heures de travail occasionnelles non standard ou heures supplementaires selon les besoins daffaires.
• Disponibilite sur appel au besoin.
• Environnement professionnel de bureau.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Whats In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Dont meet every single requirement? Apply anyway.

At TD SYNNEX, were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role, we encourage you to apply. You may be exactly the person were looking for!