IT Program Manager (Infrastructure & Facilities Construction)

IT Program Manager (Infrastructure & Facilities Construction)

Position Overview

Location: Buffalo, NY (100% On-Site) Travel expenses/coverage provided

Certifications Required: Project Management Certification (PMP or equivalent)

About the Role

We are seeking a senior IT Program Manager to oversee a complex portfolio of concurrent IT projects sitting at the intersection of Enterprise IT Infrastructure and Physical Facilities Construction . In this role, you will be responsible for aligning IT hardware, software, and systems engineering deployments with physical building blueprints and construction schedules.

You will own the project lifecycle end-to-end: managing risks, tracking budgets, mapping critical paths, and coordinating across cross-functional IT teams to ensure timely delivery without continual supervision.

Essential Functions

Program Execution: Establish clear project goals, formulate execution plans, and implement IT strategies to deliver multiple simultaneous projects on time and within budget.

Schedule & Budget Ownership: Build and maintain detailed project timeframes, resource allocations, budgeting estimates, and comprehensive status reports.

Matrix Resource Management: Coordinate internal IT team members, allocate equipment/assets, and define individual responsibilities across projects.

Risk & Baseline Tracking: Conduct rigorous risk assessments, maintain precise project documentation, and continuously update schedule baselines.

Stakeholder Alignment: Organize and lead cross-functional meetings to align technical teams, management, and external vendors on goals and progress.

Required Knowledge, Skills, and Abilities

Mastery of MS Project: Advanced proficiency in Microsoft Project is required to perform complex critical path analysis, dependency mapping, and schedule adherence.

IT Infrastructure & Systems Engineering: Solid technical IT background with strong systems engineering knowledge (hardware, software, network rollouts, application upgrades).

Construction & Blueprint Literacy: Direct experience supporting IT integrations within physical construction projects. Ability to read, interpret, and understand structural/facilities blueprints and engineering specifications.

Advanced Risk & Change Management: Proven track record of forecasting, tracking, and resolving timeline bottlenecks and budget variances.

Soft Skills: Exceptional negotiation, conflict resolution, and written/verbal communication skills to translate complex technical blockers to non-technical stakeholders.

Physical & Environmental Demands

Ability to exert light physical effort (sedentary to light work, occasionally lifting/moving 5 10 lbs, with occasional heavier equipment handling with assistance).

Primarily standard office environments with occasional visits to active, on-site project/construction environments.

Flexibility to provide occasional after-hours support or on-call coverage as project deployment deadlines dictate.

Minimum Qualifications

Education: Bachelor s degree in Computer Information Systems (CIS), Computer Science, or a closely related technical field (or an equivalent blend of education and experience).

Experience: 5+ years of active experience working specifically as an IT Program Manager managing multiple complex IT projects simultaneously.

Certification: Active Project Management Certification (PMP or equivalent) is strictly required.

Attributes: Self-starter mindset with a proven ability to drive results independently. Must maintain absolute discretion when handling confidential or sensitive data.