IT Analyst

We are looking for a detail-oriented IT Analyst to join our growing technology team. This is an excellent opportunity for entry level candidates who are interested in working with IT systems, business processes, and data analysis .

As an Entry-Level IT Analyst, you will support the analysis, implementation, and maintenance of IT systems while collaborating with business teams and technical staff to improve system performance and efficiency.

Responsibilities

System Analysis & Optimization: Reviewing existing IT workflows to identify inefficiencies and proposing technical enhancements.

Requirements Gathering: Collaborating with stakeholders to define functional specifications for new software or hardware.

Technical Troubleshooting: Resolving hardware, software, and network issues for internal users.

Testing & Validation: Assisting in User Acceptance Testing and system updates to ensure functionality.

Documentation: Maintaining detailed records of system processes, user guides, and technical configurations.

Security & Compliance: Monitoring system performance and ensuring data security protocols are followed.

Qualifications

Bachelor s or Master s degree in Computer Science, Information Systems, IT, Data Analytics, Business Analytics, Statistics, or a related field

Strong analytical and problem-solving skills

Basic understanding of IT systems and business processes

Good communication and documentation skills

Ability to work in a team-oriented environment

Familiarity with SQL, databases, or reporting tools is a plus

Knowledge of SDLC or Agile methodology is a plus