Principal Data Analyst (Service)

Principal Data Analyst (Service)

Req. #
26087

Job Family
DA - Data Analytics

Location
US-MA-Milford

Pay Range Minimum
USD $112,000.00

Pay Range Maximum
USD $187,000.00
Overview

Come help us transform Waters Corporation
Transformation at Waters Corporation is driving the next phase of enterprise evolution. Our mission is to accelerate integration, execution, and value capture while transforming the capabilities that power our business.
As part of our transformation journey, we are building the data foundations required for both integration and advancing technologies, including Agentic AI. These capabilities support data-driven decisions across the enterprise, enabling better insights, improved processes, and more efficient operations.
This is a unique opportunity to join a team at the center of Waters' transformation, working on high-impact initiatives that shape the future of the enterprise.
As a Principal Data Analyst (Service), you will be a senior analytical contributor who partners closely with the Service Excellence team, service business leaders across four commercial divisions representing $1.7B in service revenue, and cross-functional stakeholders. You will bring deep analytical expertise in service business domains, operate with a high degree of independence, and deliver insights that drive strategic decision-making for revenue growth, margin expansion, and operational excellence initiatives targeting $200M+ in EBIT improvement.
Role Overview
The Principal Data Analyst (Service) translates complex service business data into actionable insights, recommendations, and strategic guidance. This role focuses on analysis, visualization, and storytelling that enables leaders to make better decisions about capacity optimization, margin improvement, revenue growth, and operational performance. You will be a key problem solver for complex analytical challenges and a trusted partner to business stakeholders driving service transformation.

Responsibilities

Analytics & Insights
Conduct deep analytical work across service delivery data (work orders, cases, products, geography), service team member data (roles, locations, workloads), service revenue and cost data, and proforma P&L information to identify opportunities for margin expansion, revenue growth, and operational improvement
Develop analytical models that support capacity optimization, workforce planning, pricing analysis, margin improvement, and business case development for transformation initiatives
Partner with Service Excellence leaders and initiative owners to define analytical requirements, frame business questions, and translate findings into strategic recommendations
Identify trends, patterns, and anomalies in service business... For full info follow application link.

Waters Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.