Field Engineer 4/IT Support Technician W2 Only

Field Engineer 4/IT Support Technician - W2 Only

Location: North Syracuse, NY

Driving: Weekly Mileage: 250-350 per week, 50-70 miles per day. (All mileage during the day to work locations are reimbursed per the standard. Candidates are NOT paid to drive to and from work.)

Must have his/her OWN RELIABLE CAR and CAR INSURANCE

U.S. Citizenship is Required, due to having to possibility of having to travel to government/federal facilities.

Required Skills

Computer Hardware Repair Field experience.

Motherboards replacement.

LCD s replacement

Experience diagnosing Dell laptops and PC s

A+ Certified (candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination)

Key Responsibilities:

As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.

Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.

You may also perform whole unit swaps, repair or replace PC peripherals.

Must have reliable transportation as this role services the metro and surrounding areas.

Close service tickets in real time in the Call Management system using Company provide phone.

Key Qualifications:

1+ Years of hands-on experience with laptop and desktop break-fix

Computer-building background experience preferred

General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications

Ability to resolve basic / non-complex problems as directed