Technical Support Technician

Collabera
Frederick, Maryland
Full Time

Email Address

Apply Now

Job Description:

Job Title: Technical Support Technician (ID Technicians)

Duration: 6-month contract (potential extension/conversion)

Location: Frederick, MD (Onsite)

Range: $23/hr - $24/hr

Key Responsibilities:

Monitoring the queue for new requests, changes or projects
Plan and implement assigned project as per defined processes and standards
Estimate project requirements in terms of time, cost and resources
Follow change management guidelines during the execution of projects
work with vendors as needed for the projects and monitor their work
collaborate with cross functional teams including network TPM and engineers
remain updated about the new technologies, processes and designs
follow safety and security standards
Troubleshoot network or physical component issues as needed during deployment
Communicate with stakeholders and share regular updates

Qualifications:

Basic Networking knowledge
Understand TCP/IP networks, DHCP, Static IP
Basic Cabling (Fiber Optic single mode and multimode) Knowledge
Basic hardware and IT system understanding
Understand setting up servers (rack installation, wiring servers, cable installation)
Can lift and rack equipment up to 40 pounds
Reliable transportation

Nice to Have:

Experience working in a data center environment
Time Management/Project Management skills
Able to schedule heavy activities and meet timelines
Strong work ethic

Education/Certifications:

Bachelors degree in a related type field.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.

Job Requirement