Business Analyst for Enrollment Management

Position Number:
997955

Functional Title:
Business Analyst for Enrollment Management

Position Type:
Staff

Position Eclass:
EP - EHRA 12 mo leave earning

University Information:
Located in North Carolinas third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The Universitys 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit:
Enterprise Application Development and Delivery teams plan, integrate, and support IT services that are essential to University business functions. Our work includes planning and managing resources to deliver outcomes aligned with University strategic goals. The technical capabilities we support include platforms for digital workflows, ERP , digital engagement, and IT service management.

Position Summary:
The Business Analyst for Enrollment Management will lead day-to-day development of business and functional requirements for technical work, primarily supporting student success and enrollment management initiatives. This position will also help document and revise existing business processes so that they are efficient and utilize campus technologies effectively.

The BA works with staff in functional areas in enrollment management and student success as well as architects, systems analysts, and developers to help qualify and shape work requests so that priority and effort are accurately evaluated and appropriate resources are scheduled for timely delivery of high quality IT solutions. The BA also assists clients in the testing and review of technical solutions delivered by platform teams.

The BA works with a variety of software development lifecycle and project management approaches to help the University achieve strategic goals.

Minimum Qualifications:

• Mid-career with Masters and 1-2 yrs experience or Bachelors and 2-4 yrs experience or equivalent combination of education/experience.

Additional Required Certifications, Licensures, and Certificates:

Preferred Qualifications:

• ECBA , CCBA , or CBAP certification (or equivalent) strongly desired.
• Experience with student modules in Ellucian Banner (or other SIS system) strongly desired.
• Proficiency with Microsoft Office applications especially Word, Excel, Visio, PowerPoint.
• Experience working independently and in groups.
• Familiarity with ServiceNow, Google Docs, Teams.

Special Instructions to Applicants:

Recruitment Range:
Salary commensurate with experience

Org #-Department:
Info Technology Services - 23101

Job Open Date:
05/19/2026

For Best Consideration Date:
05/22/2026

Job Close Date:

Open Until Filled:
Yes

FTE:
1.000

Type of Appointment:
Permanent

If time-limited, please specify end date for appointment.:

Number of Months per Year:
12

FLSA:
Exempt