IT Automation Engineer

at GovCIO in Boise, Idaho, United States

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring for a remote IT Automation Engineer to support the US Courts.

Responsibilities

The IT Automation Engineer will support the NOC by designing, developing, and maintaining automation capabilities that streamline operational activities, enhance monitoring, and improve the quality and consistency of service delivery. This role requires familiarity with network, security, and application environments, as well as experience with Splunk and other automation technologies.

Operational Automation and Workflow Optimization

+ Identify, assess, and prioritize opportunities to automate repetitive, high-volume, or error-prone tasks within the NOC and SOC

+ Develop automation workflows that streamline ticket triage, event enrichment, alert correlation, escalation routing, and routine operational tasks

+ Implement automation that supports continuous monitoring, proactive anomaly detection, and real-time visibility across network, security, and application environments

+ Build automated quality assurance checks, configuration validations, and compliance verifications to reduce operational risk

Design and Development of Automation Solutions

+ Research, design, and implement automation technologies for the NIOO - OMD , including scripting, orchestration, and integration solutions

+ Create and maintain automation pipelines that connect data inputs, controllers, and outputs using technologies such as machine learning, robotic process automation ( RPA ), and event-driven orchestration

+ Develop and maintain SOAR playbooks that automate investigation, enrichment, and response actions for network and security events

+ Integrate automation with enterprise tools, including Splunk, Splunk Enterprise Security, network monitoring platforms, ticketing systems, and cloud services

Monitoring, Reporting, and Analytics

+ Enhance reporting and alerting capabilities by automating data collection, dashboard updates, and KPI tracking for NOC and SOC operations

+ Build dashboards and automated reports that provide visibility into network performance, security posture, application health, and operational workload

+ Use Splunk and related analytics tools to develop automated insights, anomaly detection logic, and operational intelligence workflows

Cross-Functional Collaboration and Integration

+ Work closely with network engineers, security analysts, application t