Business Systems Analyst

Spherion Gainesville, FL has a local client seeking a skilled Business Systems Analyst with a balanced mix of technical expertise, communication skills and process-improvement experience! The ideal candidate will be highly analytical and detail-oriented, with the ability to understand complex systems, document workflows clearly, and bring gaps between technical teams and the business stakeholders.

Position: Full Time, Temporary - Approximately 6 months with potential for possible hire or extension
Location: Gainesville, Florida
Schedule: Monday - Friday, 8:00 - 5:00 pm
Salary: $70,000.00 - $75,000.00

Responsibilities:
- Analyze and document technical business processes and system workflows.
- Work with teams to gather and define business and technical requirements.
- Create process maps, flowcharts, and system documentation.
- Support CRM, reporting systems, databases, and data warehouse processes.
- Write user guides, training materials and technical documentation.
- Help improve processes and recommend system solutions.
- Coordinate with project managers, developers, and business users.
- Track defects, testing and change management activities.
- Maintain reporting standards, data dictionaries and version control documentation.
- Communicate process updates, business rules, and system changes across departments.

Working hours: 8:00 AM - 5:00 PM

Skills:
- Creative approach to problem-solving with the ability to focus on details while maintaining view of the big picture
- Working knowledge of donor database record management and tracking system in a fund raising or development environment
- Proven experience with SQL (structured query language), business intelligence tools, Visio, SharePoint, hypertext content management (wiki), and Adobe Suite are highly preferred
- Ability to adapt to future technologies
- Exposure to process mapping and analysis and experience in requirements definition, selection and/or hands-on implementation of enterprise software solution, or experience with software solutions in an educational setting are highly desired

Education:
Associate

Experience:
1-4 years

Qualifications:
- Associates degree; or a high school diploma or equivalent and two years of relevant experience
- Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
- Proven experience documenting business processes, business rules and system diagrams
- Two years experience in development operations as a systems analyst
- Three years experience in business process mapping and documentation
- Experience in change management in large complex organizations, preferably in higher education
- Proven experience in eliciting business and technical requirements, and acceptance criteria for large technology implementations, programs and projects with multiple technology partners/teams and varying methodologies
- Demonstrated proficiency in workflow visualization, MS Excel graphs and charts, MS PowerPoint, MS Word, and internet browsers

Click on the Apply Tab above to apply today!

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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ....

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

key responsibilities

- Analyze and document technical business processes and system workflows.- Work with teams to gather and define business and technical requirements.- Create process maps, flowcharts, and system documentation.- Support CRM, reporting systems, databases, and data warehouse processes.- Write user guides, training materials and technical documentation.- Help improve processes and recommend system solutions.- Coordinate with project managers, developers, and business users.- Track defects, testing and change management activities.- Maintain reporting standards, data dictionaries and version control documentation.- Communicate process updates, business rules, and system changes across departments.

experience

1-4 years

skills

- Creative approach to problem-solving with the ability to focus on details while maintaining view of the big picture- Working knowledge of donor database record management and tracking system in a fund raising or development environment- Proven experience with SQL (structured query language), business intelligence tools, Visio, SharePoint, hypertext content management (wiki), and Adobe Suite are highly preferred- Ability to adapt to future technologies- Exposure to process mapping and analysis and experience in requirements definition, selection and/or hands-on implementation of enterprise software solution, or experience with software solutions in an educational setting are highly desired

qualifications

- Associates degree; or a high school diploma or equivalent and two years of relevant experience- Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience- Proven experience documenting business processes, business rules and system diagrams- Two years experience in development operations as a systems analyst- Three years experience in business process mapping and documentation- Experience in change management in large complex organizations, preferably in higher education- Proven experience in eliciting business and technical requirements, and acceptance criteria for large technology implementations, programs and projects with multiple technology partners/teams and varying methodologies- Demonstrated proficiency in workflow visualization, MS Excel graphs and charts, MS PowerPoint, MS Word, and internet browsers

education

Associate