Senior IT Manager

Senior IT Manager - Direct Hire Opportunity

The Senior IT Manager plays a pivotal role in ensuring that systems, infrastructure, and data remain secure, reliable, and aligned with business needs.

This position is both strategic and hands-on. You will lead IT operations across multiple locations while supporting the day-to-day needs of employees and leadership. You’ll help build a scalable, technology-enabled environment that supports rapid growth and operational excellence.

IT Operations & Infrastructure

• Oversee daily IT operations, including networks, servers, systems, and end-user support
• Ensure system uptime, performance, and reliability across all locations
• Manage hardware/software lifecycle: procurement, installation, maintenance
• Support ERP, HRIS (e.g., UKG), and other business-critical systems

Cybersecurity & Compliance

• Develop and enforce IT security policies and best practices
• Monitor systems for vulnerabilities and respond to security incidents
• Ensure compliance with data protection and industry standards
• Manage backups, disaster recovery, and business continuity plans

Vendor & SaaS Management

• Manage IT vendors, service providers, and consultants
• Oversee SaaS applications, licensing, renewals, and usage
• Track contracts and monitor vendor performance

Team Leadership & Support

• Lead and develop IT staff or external service providers
• Provide hands-on support for escalated technical issues
• Establish service levels and ensure timely resolution of IT requests
• Foster a customer-service mindset within IT support

What We’re Looking For

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• Experience in a manufacturing or multi-site environment required
• 5+ years of progressive IT experience (systems administration, network management)
• 2+ years in a leadership or supervisory role preferred
• Strong knowledge of network infrastructure, servers, and cloud environments
• Experience with cybersecurity frameworks and best practices
• Familiarity with ERP systems and HRIS platforms (UKG a plus)
• Proficiency in Microsoft environments (Office 365, Active Directory, etc.)

Compensation & Benefits

• Competitive compensation package based on experience
• Comprehensive health and dental insurance
• 401(k) with company match
• Paid time off starting at 3 weeks, increasing with tenure

***This position is based in Reading, PA but will require occasional travel to Maryland***