AI Procedure Governance & Editorial QA Lead

AI Procedure Governance & Editorial QA Lead Location (Hybrid - 3 days onsite / 2 remote) Charlotte, NC Chandler, AZ Minneapolis, MN Duration 12-month contract with strong potential for extension or conversion Interview Process 1 Round - 45-minute Microsoft Teams Interview Position Overview Seeking a Senior Business Execution Consultant with deep expertise in procedure writing, editorial governance, and AI-enabled quality assurance initiatives within large enterprise financial services environments. This role will lead an evidence-based QA transformation initiative focused on improving procedural documentation quality, governance compliance, usability, and consistency across large-scale operational environments. The consultant will also help drive AI-enabled solutions that support procedure authoring, quality evaluation, and editorial governance. The ideal candidate combines strong editorial and governance experience with emerging AI prompt engineering and procedural quality automation capabilities. Key Responsibilities Lead an enterprise procedure quality assurance transformation initiative Design and execute defensible, repeatable QA methodologies aligned with governance standards Evaluate procedural content against enterprise governance and compliance requirements Deliver actionable recommendations to improve procedure quality, consistency, usability, and integrity Partner with document owners, writers, operational leaders, and stakeholders across business groups Facilitate quality assurance reviews using established metrics and governance standards Manage multiple concurrent QA review workstreams across geographically dispersed teams Lead requirements gathering, testing, and implementation of AI-enabled editorial and procedure quality solutions Develop and optimize AI prompts supporting: Procedure writing Editorial review Objective quality evaluation Content consistency Provide coaching and training to writers on procedure development and AI tool utilization Support governance initiatives across large enterprise operational environments Required Qualifications 7+ years of procedure writing experience 2+ years of editorial or document quality experience Experience designing or supporting QA programs and governance processes AI prompt engineering or AI-assisted content evaluation experience Financial services or banking industry experience Strong written and verbal communication skills Experience evaluating complex documentation against governance standards Ability to manage multiple projects and stakeholders simultaneously Strong critical thinking and analytical capabilities Detail-oriented with strong documentation quality standards Preferred Qualifications Commercial banking operations experience Experience standing up enterprise QA programs Experience with AI-enabled content evaluation tools Experience supporting globally distributed teams English or Communications degree preferred Experience using data and metrics to drive quality improvements Ideal Candidate Profile Senior editorial or procedural governance professional with enterprise banking experience Strong understanding of operational procedure governance and quality standards Experienced driving documentation consistency and usability improvements at scale Comfortable leading AI-assisted process transformation initiatives Able to bridge business operations, governance, editorial standards, and emerging AI technologies Strong collaborator capable of influencing stakeholders across multiple business functions