Lead UI/UX Designer

at RxBenefits in Boise, Idaho, United States

RxBenefits is looking for a designer to lead a UI/UX design team focused on improving digital products in a growing product organization. This designer will be a player/coach who will have a small team of designers reporting to him/her and will lead the work on various highly visible products, in partnership with software engineers, UX research, strategists, product managers, and many other team members in a fast-paced and agile setting.

Focus: B2B experiences Clients, Brokers, Internal Associates (+ Reporting)

Essential Job Responsibilities Include:

+ Manage a team of designers, including assigning work, assessing performance, hosting design reviews, and coaching them in both UX strategy and UX/UI design.

+ Work with other leaders within the product organization to provide UX strategy and vision within the various products we are building and supporting.

+ Manage the intake to the remainder of the UX/UI team, and prioritize based on business value.

+ Collaborate with engineering, product and business teams to inform intuitive and engaging experiences.

+ Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups and prototypes to communicate innovative product ideas, working within cross-functional teams.

+ Create prototypes that showcase multiple design concepts quickly, with an understanding of what customer and business problems they solve.

+ Drive design solutions based on user needs, business goals and technical constraints for each product.

+ Leverage service blueprints to capture and bring together front-stage and back-stage experience.

+ Execute all design stages from concept to development.

+ Evaluate user feedback and iterate design and concept based on insights gained from feedback.

+ Influence the roadmap for research initiatives, product development and feature development.

+ Contribute to the development of design guidelines to create consistent experiences across the user journey.

+ Scope requests, develop and communicate a level of effort, and plan work to be done in a dynamic team environment.

Required Skills / Experience:

+ 10+ years of demonstrated UX strategy and UX/UI design work experience

+ Portfolio of past design work

+ Experience managing a team of designers

+ Excellent communication skills

+ Expertise in wireframe tools and design tools, including Figma

+ Excellent visual design skills

+ Experience working in an agile development process

+ Experience designing B2