Power BI Performance & Support Engineer

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Analytics PowerBI support Consultant in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months +

Required Skills & Experience

• Required Qualifications: 4+ years of Analytics experience, or equivalent
• Microsoft Power BI-Performance Analyzer-Analyze visual level and query level performance in Power BI Desktop-Capacity Metrics App-Identify capacity usage patterns, spikes, and outage causing operations
• Power Query (M)-Distinguish between performant and non performant M code-Paginated Reports (SSRS)-Optimize report rendering time and understand CU consumption
• Microsoft Fabric-Working knowledge of Notebooks, Direct Lake, Data Pipelines, and capacity related behaviors
• On Premises Data Gateways
• Diagnose connectivity failures
• Understand gateway architecture and usage requirements
• Data Modeling-Design and assess efficient data models-Improve relationships, cardinality, and query paths for optimal performance
• DAX Studio (Bonus Skill)-Use advanced diagnostics to identify query inefficiencies and bottlenecks-Review, optimize, and refactor poorly performing DAX calculations

What You Will Be Doing

• Manage and resolve enterprise BI support tickets through the CASE system, with the majority focused on Microsoft Power BI.
• Troubleshoot and resolve issues including:
• Power BI Gateway connectivity
• Report and dataset access
• Capacity and performance constraints
• Database connectivity problems
• Report design and implementation questions
• High system capacity usage
• Missing or misconfigured gateway drivers
• Platform level issues impacting availability or performance
• Partner with various teams across the bank to:
• Analyze semantic models and reporting structures
• Identify and resolve performance bottlenecks (slow loads, high CU usage)
• Provide best practice guidance for scalable and performant reporting solutions
• Collaborate closely :
• Power BI Platform Team
• Database Administrators (DBAs)
• Microsoft Vendor Support
• Act as a technical consultant by meeting directly with users to:
• Fully understand business and technical problems
• Recommend and implement effective solutions
• Coordinate across platform and vendor teams when required