Security Engineer

Title : Security Engineer
Location : Remote
Job Type : Contract (12 Months)
Compensation : $56.39 - $67.66/hr
Industry: Retail
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About the Role
We are partnering with a leading Fortune 100 retail and e-commerce organization to hire a Security Engineer. This role supports a high-scale, enterprise environment focused on delivering secure, reliable connectivity for a large workforce and customer-facing operations. The ideal candidate will bring strong hands-on experience in network security and endpoint connectivity, helping ensure seamless and secure remote access across a distributed environment. Job Description
The Security Engineer will provide Level 2 (L2) operational support for network security and secure access platforms, with a focus on VPN, proxy, and zero trust technologies. This role serves as a key point of contact for troubleshooting end-user connectivity issues and maintaining the stability and performance of secure access services.

• Provide L2 support for VPN, proxy, and secure access issues impacting end users
• Troubleshoot and resolve connectivity issues across Windows and macOS environments
• Support and diagnose VPN and secure access clients, including Cisco AnyConnect and Zscaler (ZIA/ZCC)
• Identify and resolve issues across the endpoint-to-network security stack, including client configuration, connectivity, and policy impact
• Act as a primary contact for end-user connectivity issues, ensuring timely resolution and communication
• Work within a ticket-based support environment, prioritizing incidents effectively and providing status updates
• Escalate complex issues to engineering teams when necessary
• Support the reliability and performance of remote access and secure connectivity platforms
• Collaborate with cross-functional teams to improve service delivery and user experience

Qualifications
Required Qualifications:

• 35+ years of experience in network security support or endpoint connectivity support (L2 level)
• Hands-on experience supporting and troubleshooting VPN and secure access clients, including: Cisco AnyConnect and Zscaler (ZIA and/or ZCC)
• Strong troubleshooting experience across:
  • Windows and macOS operating systems
  • VPN connectivity, authentication, and proxy-related issues
• Ability to diagnose issues across the endpoint-to-network security stack (client configuration, connectivity, policy enforcement)
• Experience working in a ticket-based support environment with strong prioritization and communication skills
• Proven ability to resolve technical issues with minimal escalation
• Experience with Cisco AnyConnect

Preferred Qualifications:

• Experience supporting or administering Zscaler policies or configurations
• Exposure to firewall platforms such as Check Point for troubleshooting and escalation support
• Familiarity with load balancing or proxy solutions such as F5 BIG-IP
• General understanding of LAN/WAN networking fundamentals related to connectivity troubleshooting

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary: How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once weve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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