Field Engineer 4/IT Support Technician - W2 Only

Position: Field Engineer 4/IT Support Technician - W2 Only

Location: Harahan, LA

Driving: Weekly Mileage: 250-350 per week (All mileage during the day to work locations are reimbursed per the standard)

Must have his/her OWN RELIABLE CAR and CAR INSURANCE

U.S. Citizenship is Required, due to having to possibility of having to travel to government/federal facilities.

Required Skills

• Computer Hardware Repair Field experience.
• Motherboards replacement.
• LCD s replacement
• Experience diagnosing Dell laptops and PC s

Responsibilities:

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provide phone.

Qualifications:

• Dell certifications are required once an offer is extended and prior to candidate starting work
• Hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications.