System Support Engineer - Manchester Commons

System Support Engineer - Manchester Commons Erie , PA - Full-time; Hourly, Non-exempt; Travel between campuses is required Starting Rate: $ 20.30 - $33.80 /hour , depending on experience Presbyterian SeniorCare Network provides compassionate, vibrant, and supportive communities for older adults that nurture the wholeness of body, mind, and spirit. At Manchester Commons in Erie, personal care, skilled nursing, and our unique community for people living with dementia are all with in a single building. Being under one roof allows for easy visits by friends and relatives, enables special programming across levels of care, and fosters strong bonds among team members, residents, and their families. The System Support Engineer supports the Presbyterian SeniorCare Network Information Systems environment as part of a 24x7x365 support team. The role is responsible for updating and maintaining related technology devices, applications, and user communities within the Network. As a Presbyterian SeniorCare Network team member, you will be offered great PERKS and BENEFITS: Real-time access to earned wages - get up to 50% of your earned wages before payday. Affordable Family Health Coverage - Medical, dental & vision plans that won't break the bank. Generous PTO - Real work-life balance; recharge and renew. Life and Disability Coverage -- Employer-paid short-term disability, company-paid life insurance for full-time team members. Retirement Savings Plan with Company Match - Secure your future while caring for others. Unique Perks - From free parking and employee referral bonuses to pet insurance and renter's insurance. Employee Referral Bonuses - Rewarding you for bringing great talent. Person-Centered Onboarding - A warm welcome that sets you up for success. Apprenticeships & Mentorship - Formal opportunities to learn, grow, and be guided by experienced leaders. Requirements for the Systems Support Engineer: Two-year certificate from an accredited college or technical school AND 1 year of computer experience with customer service or desktop support OR an equivalent combination of education and experience. E xperience with Windows server and workstation operation systems . Familiarity with system monitoring. Knowledge of networking, enter prise applications, and software (email, SQL, VMware, Citrix). Working understanding of mobile device configuration, support, and management. Demonstrated p roblem s olving and roo t cause analysis skills. Must have at least one of the following certifications (2 or more are preferred): CompTIA A+/Network+/Security+ Cisco CCENT/CCNA/ CCNP/CCDA/CCDP Microsoft MCSA/MCSE/MCSD Citrix CCA-V/CCP-V /CCA/CCAA/CCEE/CCIA VMware VCA/VCP/VCAP/VCIX/VCDX APPLY today ; make a difference every day!