Sr. User Experience Specialist

Posting Summary Logo:

Posting Number:
STA00323PO26

Job Family:
Creative Services

Job Function:
Web Development

USC Market Title:
Web Designer/Developer

Link to USC Market Title:

Job Level:
P3 - Professional

Business Title (Internal Title):
Sr. User Experience Specialist

Campus:
Columbia

Work County:
Richland

College/Division:
Division of Marketing

Department:
MKTG Integrated Outreach

State Pay Range:
T05

USC Market Range:
MRG - $57,779 $72,224 $86,669

Anticipated Hiring Range:
$57,779 - $72,224

Location of Vacancy:

Part/Full Time:
Full Time

Hours per Week:
37.5

Work Schedule:

• Standard working schedule: 8:30am 5:00pm
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis :
12 months

Job Search Category:
Other Professional

About USC About University of South Carolina:
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelors degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement:
The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description Advertised Job Summary:
The University of South Carolinas Division of Marketing is seeking a Senior User Experience Specialist to serve as point person for complex user experience and CMS issues across the sc.edu domain.

This role partners closely with the User Experience Manager to identify priorities and address day-to-day UX needs. The Senior UX Specialist will also provide guidance, troubleshoot challenges, and coordinate solutions with site managers across the university.

Job Related Minimum Required Education and Experience:

• Requires a bachelors degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials:

Preferred Qualifications:

Knowledge/Skills/Abilities:

• Demonstrated knowledge of web technologies, content management systems, languages and best practices. Experience with Omni CMS , formerly OU Campus a plus.
• Familiarity with Content Management systems and HTML / CSS , ability to administer content including copy, images, video embed, etc.
• Demonstrated knowledge of analytics tools, e.g., Google Analytics, Siteimprove.
• Experience working independently and collaboratively with information architects, copywriters, front-end developers and broad cross-functional teams.
• Solid technical background with an ability to address accessibility and compatibility issues
• Strong problem-solving skills and independent self-direction coupled with an aptitude for team collaboration and open communication
• Strong organizational skills and ability to manage multiple concurrent projects
• Ability to work as a team player, demonstrate personal initiative and inspire colleagues
• Ability to operate in a fast-paced environment with changing priorities
• High-level of professionalism, integrity and commitment to quality

Job Duties Job Duty:
Academic and/or Administrative unit site support

Works to identify and resolve complex issues raised by site managers in academic and/or administrative units. Works closely with the User Experience Manager and the CMS administrator to develop solutions for enhanced usability for site managers and accessibility for end users. Cultivates relationships with unit site managers, communications managers and others in Marketing to build consensus in proper use of the content management system ( CMS ) and available UX tools.

Essential Function:
Yes

Percentage of Time:
35

Job Duty:
Analysis and data

Works with the Digital Strategy team to use quality assurance tools to track user behavior, spot trends in site usage and address accessibility issues. Uses information to create data-driven solutions that address site manager issues and support communications goals.

Essential Function:
Yes

Percentage of Time:
20

Job Duty:
Oversees site managers network

Manages the communications with and administration of the USC Site Managers Community. Develops the tools and processes needed to share ideas and encourage collaboration across all unit sites in the university.

Essential Function:
Yes

Percentage of Time:
15

Job Duty:
Team collaboration

Collaborates with Digital Strategy and Marketing teams to help conceive, develop and test templates, tools and components to meet overarching brand initiatives. Assists with strategic priorities as assigned.

Essential Function:
Yes

Percentage of Time:
10

Job Duty:
Design direction

Works with the UX Manager and Sr. Associate Director to plan and implement design concepts for new websites or pages across the sc.edu domain. Works with the team to produce effective, intuitive, and branded designs. Works within our office, with campus partners and with external partners to provide exceptional interactive and design solutions for all South Carolina digital experiences. Ensures best-in-class, accessible, brand-aligned UX principles and practices are upheld through all sc.edu digital touch points.

Essential Function:
Yes

Percentage of Time:
20

Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive:
No

Hazardous weather category:
Non-Essential

Posting Detail Information Number of Vacancies:
1

Desired Start Date:

Job Open Date:
05/07/2026

Job Close Date:
06/21/2026

Open Until Filled:
No

Special Instructions to Applicant:
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by June 21, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC .

Quicklink for Posting:

EEO Statement:
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV /AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.