Process Improvement & Automation Lead / Escalation Manager
- ASM Research, An Accenture Federal Services Company
- Mississippi
- Full Time
Process Improvement & Automation Lead / Escalation Manager #NLX291201931
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COMPARISON DETAILS
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Education
A survey of workers in the occupation Computer and Information Systems Managers found that 61.64% had a Bachelor's Degree, 35.87% had a Master's Degree, and 2.50% had Some College Courses
?%
Experience
A survey of workers in the occupation Computer and Information Systems Managers found that 48.21% had from 2 to 4 years of experience, 23.03% had from 8 to 10 years of experience, and 18.31% had from 4 to 6 years of experience.
Habla espanol? Noi tieng Viet?
Description
**Position Overview** The Process Improvement & Automation Lead owns the enterprise escalation and service?recovery process so that complex issues exceeding standard support channels are resolved quickly, transparently, and consistently. This role serves as the central coordination point for high?priority incidents, aligning support, engineering, and business stakeholders to restore services and
... See All
Company
ASM Research, An Accenture Federal Services Company
Source
NLX
Occupation
Computer and Information Systems Managers
Openings Available
1
Location and Contact Information
Work Location
Jackson, 39203
USA
Contact Information
Jackson, 39203
USA
Salary and Work Requirements
Work Hours Per Week
Not Available
Pay Range
Min: $0.00
Tips
Not Earned
Driver's License
Not Required
Minimum Age
Not Available
Tools
Not Required
Relocation
Required
Work Days
Not Available
Shifts
Not Available
Computer and Information Systems Managers in Mississippi
32%
By 2034, Mississippi will need 32% more "Computer and Information Systems Managers"
Show County-Level Map
2024 AVERAGE ANNUAL SALARY
$106,683
An equal opportunity employer and program, MDES has auxiliary aids and services available upon request to those with disabilities. Those needing TTY assistance may call .... Funded by the U.S. Department of Labor through the Mississippi Department of Employment Security.
?%
!
COMPARISON DETAILS
?%
Education
A survey of workers in the occupation Computer and Information Systems Managers found that 61.64% had a Bachelor's Degree, 35.87% had a Master's Degree, and 2.50% had Some College Courses
?%
Experience
A survey of workers in the occupation Computer and Information Systems Managers found that 48.21% had from 2 to 4 years of experience, 23.03% had from 8 to 10 years of experience, and 18.31% had from 4 to 6 years of experience.
Habla espanol? Noi tieng Viet?
Description
**Position Overview** The Process Improvement & Automation Lead owns the enterprise escalation and service?recovery process so that complex issues exceeding standard support channels are resolved quickly, transparently, and consistently. This role serves as the central coordination point for high?priority incidents, aligning support, engineering, and business stakeholders to restore services and
... See All
Company
ASM Research, An Accenture Federal Services Company
Source
NLX
Occupation
Computer and Information Systems Managers
Openings Available
1
Location and Contact Information
Work Location
Jackson, 39203
USA
Contact Information
Jackson, 39203
USA
Salary and Work Requirements
Work Hours Per Week
Not Available
Pay Range
Min: $0.00
Tips
Not Earned
Driver's License
Not Required
Minimum Age
Not Available
Tools
Not Required
Relocation
Required
Work Days
Not Available
Shifts
Not Available
Computer and Information Systems Managers in Mississippi
32%
By 2034, Mississippi will need 32% more "Computer and Information Systems Managers"
Show County-Level Map
2024 AVERAGE ANNUAL SALARY
$106,683
An equal opportunity employer and program, MDES has auxiliary aids and services available upon request to those with disabilities. Those needing TTY assistance may call .... Funded by the U.S. Department of Labor through the Mississippi Department of Employment Security.
Job ID: 519556118
Originally Posted on: 5/1/2026
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