At UK King's Daughters, were not just a healthcare facility were a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. Were more than just a place to work; were a place to grow, thrive, and contribute to our community.
Job Description :
Job SummaryResponsible for implementing, configuring, and supporting LAN, WAN, wireless, and network security systems. Provides independent troubleshooting of network issues, executes planned changes, and maintains network availability in alignment with organizational standards. Ensures accurate documentation of network activities, configurations, and incident responses. Collaborates with peers, vendors, and cross-functional teams to deliver reliable network operations and support project initiatives.
Essential FunctionsInterfaces with help desk and support technicians to resolve and document network and telecommunication issues.
Monitors and maintains network and phone systems to ensure availability and resolve issues promptly.
Configures and monitors secure remote access for end users and vendors.
Coordinates and implements network and telecommunication upgrades, updates, and installations.
Documents and maintains network topology, diagrams, and technical information.
Identifies and recommends technology or operational improvements.
Serves as a technical resource and maintains positive communication with users and clients.
Provides on-call and after-hours technical support as needed.
Performs other duties as assigned.
Education Requirement: Bachelors degree
Experience Requirement: 2+ years of experience
An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures: N/A
Working ConditionsA. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional ( 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never
G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 1. Never
J. Risk of injuries from use of equipment on the job: 1. Never
K. Job-related travel: 2. Occasional ( Physical DemandsThis position requires regular sitting at a computer workstation for extended periods of time; performing tasks with intermittent repetitive motion (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds, as well as lifting, pushing, and/or pulling objects weighing up to 50 pounds.
Department :
Information Svcs & TechnologyShift :
Days (United States of America)Time Type :
Full timeAddress :
2440 Carter AvenueCity, State :
Ashland, Kentucky