Responsibilities:
Manage and support Active Directory users, groups, and the Office 365 environment, including Teams and SharePoint administration.
Monitor network performance and system resources using tools such as PRTG and escalate critical issues when needed.
Support and document companywide backup processes using Veeam Backup and Replication Suite.
Troubleshoot and resolve end-user issues involving LAN/WAN connectivity, PCs, switches, routers, VPN access, and remote desktop tools through help desk tickets.
Respond to security incident tickets from the MSSP and assist with applying routine OS, firmware, and application updates.
Monitor endpoint protection tools including antivirus, EDR, and Windows Defender to support system security.
Maintain accurate records of hardware, software, and network device inventory.
Assist senior IT staff with maintaining system integrity, network security, and overall infrastructure performance.
Working hours: 8:00 AM - 5:00 PM
Skills:
3-5 years of network or systems administration experience (highly preferred level of experience)
Bachelor's degree in Computer Science, MIS, Information Systems, or related field
Industry certifications such as:
CompTIA (A+, Network+, Security+)
Microsoft certifications (Azure, MCSA/modern equivalents)
Cisco certifications (CCNA or similar)
Experience with enterprise monitoring tools (e.g., PRTG)
Experience with backup solutions (e.g., Veeam Backup & Replication)
Experience working with Managed Security Service Providers (MSSP) and security incident response
Experience with asset/inventory management systems
Familiarity with patch management and firmware updates in enterprise environments
Exposure to structured IT environments or enterprise help desk workflows
Education:
Bachelors
Experience:
1-4 years
Qualifications:
Windows Operating Systems (Windows 10+) and Windows Server (2016+) administration
Active Directory (user and group management)
Basic Office 365 administration (Teams, SharePoint, Exchange basics)
Network troubleshooting (LAN/WAN connectivity issues)
Help desk / technical support experience (ticket-based environment)
Basic understanding of networking equipment (switches, routers, VPN, remote desktop tools)
Endpoint support (PC hardware/software troubleshooting)
Security awareness (antivirus, EDR, Windows Defender monitoring)
Backup awareness and execution (basic support of backup processes like Veeam)
Good customer service and communication skills
Attention to detail and ability to follow procedures
Spherion RI, The Top-Rated Staffing Agency in Your Area!
Looking for your next job? Visit us, call, or text today for personalized job matching and immediate interviews. Apply now: www.spherion.com/apply/75789
Stay connected! Follow us on Facebook, Instagram, LinkedIn, and TikTok to learn more about Spherion RI and discover your next opportunity.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ....
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
key responsibilities
Manage and support Active Directory users, groups, and the Office 365 environment, including Teams and SharePoint administration.Monitor network performance and system resources using tools such as PRTG and escalate critical issues when needed.Support and document companywide backup processes using Veeam Backup and Replication Suite.Troubleshoot and resolve end-user issues involving LAN/WAN connectivity, PCs, switches, routers, VPN access, and remote desktop tools through help desk tickets.Respond to security incident tickets from the MSSP and assist with applying routine OS, firmware, and application updates.Monitor endpoint protection tools including antivirus, EDR, and Windows Defender to support system security.Maintain accurate records of hardware, software, and network device inventory.Assist senior IT staff with maintaining system integrity, network security, and overall infrastructure performance.
experience
1-4 years
skills
3-5 years of network or systems administration experience (highly preferred level of experience)Bachelor's degree in Computer Science, MIS, Information Systems, or related fieldIndustry certifications such as:CompTIA (A+, Network+, Security+)Microsoft certifications (Azure, MCSA/modern equivalents)Cisco certifications (CCNA or similar)Experience with enterprise monitoring tools (e.g., PRTG)Experience with backup solutions (e.g., Veeam Backup & Replication)Experience working with Managed Security Service Providers (MSSP) and security incident responseExperience with asset/inventory management systemsFamiliarity with patch management and firmware updates in enterprise environmentsExposure to structured IT environments or enterprise help desk workflows
qualifications
Windows Operating Systems (Windows 10+) and Windows Server (2016+) administrationActive Directory (user and group management)Basic Office 365 administration (Teams, SharePoint, Exchange basics)Network troubleshooting (LAN/WAN connectivity issues)Help desk / technical support experience (ticket-based environment)Basic understanding of networking equipment (switches, routers, VPN, remote desktop tools)Endpoint support (PC hardware/software troubleshooting)Security awareness (antivirus, EDR, Windows Defender monitoring)Backup awareness and execution (basic support of backup processes like Veeam)Good customer service and communication skillsAttention to detail and ability to follow procedures
education
Bachelors