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locations
ZZ - Remote Location
Home Location-PA (PAH01)
Home Location-VA (VAH01)
Home Location-OH (OHH01)
Home Location-CO (COH01)
time type
Full time
posted on
Posted Yesterday
job requisition id
R215842
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst Senior within PNC's C&IB Business Technology Originations organization, you will be based in PA, OH, VA, CO, or Remote.
Work Schedule:
Monday-Friday, 8:00 a.m. EST - 5:00 p.m. EST, 9:00 a.m. - 6:00 p.m. CST, MST would need to be available by 7:00 AM MST
Job Summary:
As a Senior Business Analyst within PNC's Business Technology Originations organization, you will support the CapitalStream commercial loan underwriting platform. This role partners closely with business stakeholders and technology teams to manage defects and enhancements, translate business needs into Agile user stories, and ensure effective delivery of system improvements that support commercial lending operations.
Key Responsibilities:
Serve as the primary owner for defect and enhancement requests related to the CapitalStream commercial loan underwriting platform
Review, prioritize, and manage incoming requests from multiple lines of business
Partner with business subject matter experts (SMEs) to elicit, analyze, and refine business requirements
Translate business requirements into clear, well structured Agile user stories, including current state, future state, business needs, and acceptance criteria
Present user stories to development and QA teams to ensure clarity, alignment, and effective execution
Facilitate cross functional discussions between business, technology, and testing teams
Clearly document complex concepts in a concise and actionable manner
Support Agile ceremonies and ongoing backlog grooming activities
Ensure solutions align with business goals, regulatory requirements, and platform capabilities
Required Qualifications:
Bachelor's degree or equivalent work experience
5+ years of experience as a Business Analyst or similar role within technology or financial services environments
Strong experience gathering, documenting, and translating business requirements into Agile user stories
Demonstrated ability to manage multiple priorities and take ownership of work items from intake through delivery
Excellent written and verbal communication skills
Experience working cross functionally with business partners, developers, and QA teams
Preferred Qualifications:
Experience supporting commercial lending, loan underwriting, or originations platforms
Prior experience working with CapitalStream or similar commercial loan systems
Knowledge of related business areas such as BBLC, CBCU, AMG, or comparable banking lines of business
Familiarity with commercial operations platforms such as ACBS, ACLS, CLASS, or similar systems
Experience working in Agile or Scrum delivery environments
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model
Competencies
Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $45,000.00 - $111,800.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 03/27/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at .... Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ... and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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About Us
For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.
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Top Reasons to Join PNC
Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.
Total Rewards
PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.
Read More
Join PNC's Talent Community
If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!
2026 Workday, Inc. All rights reserved.
Search for Jobs
Business Analyst Senior - C&IB Business Technology Originations page is loaded
Business Analyst Senior - C&IB Business Technology Originations
Apply
locations
ZZ - Remote Location
Home Location-PA (PAH01)
Home Location-VA (VAH01)
Home Location-OH (OHH01)
Home Location-CO (COH01)
time type
Full time
posted on
Posted Yesterday
job requisition id
R215842
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst Senior within PNC's C&IB Business Technology Originations organization, you will be based in PA, OH, VA, CO, or Remote.
Work Schedule:
Monday-Friday, 8:00 a.m. EST - 5:00 p.m. EST, 9:00 a.m. - 6:00 p.m. CST, MST would need to be available by 7:00 AM MST
Job Summary:
As a Senior Business Analyst within PNC's Business Technology Originations organization, you will support the CapitalStream commercial loan underwriting platform. This role partners closely with business stakeholders and technology teams to manage defects and enhancements, translate business needs into Agile user stories, and ensure effective delivery of system improvements that support commercial lending operations.
Key Responsibilities:
Serve as the primary owner for defect and enhancement requests related to the CapitalStream commercial loan underwriting platform
Review, prioritize, and manage incoming requests from multiple lines of business
Partner with business subject matter experts (SMEs) to elicit, analyze, and refine business requirements
Translate business requirements into clear, well structured Agile user stories, including current state, future state, business needs, and acceptance criteria
Present user stories to development and QA teams to ensure clarity, alignment, and effective execution
Facilitate cross functional discussions between business, technology, and testing teams
Clearly document complex concepts in a concise and actionable manner
Support Agile ceremonies and ongoing backlog grooming activities
Ensure solutions align with business goals, regulatory requirements, and platform capabilities
Required Qualifications:
Bachelor's degree or equivalent work experience
5+ years of experience as a Business Analyst or similar role within technology or financial services environments
Strong experience gathering, documenting, and translating business requirements into Agile user stories
Demonstrated ability to manage multiple priorities and take ownership of work items from intake through delivery
Excellent written and verbal communication skills
Experience working cross functionally with business partners, developers, and QA teams
Preferred Qualifications:
Experience supporting commercial lending, loan underwriting, or originations platforms
Prior experience working with CapitalStream or similar commercial loan systems
Knowledge of related business areas such as BBLC, CBCU, AMG, or comparable banking lines of business
Familiarity with commercial operations platforms such as ACBS, ACLS, CLASS, or similar systems
Experience working in Agile or Scrum delivery environments
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model
Competencies
Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $45,000.00 - $111,800.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 03/27/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at .... Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ... and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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About Us
For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.
Read More
Top Reasons to Join PNC
Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.
Total Rewards
PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.
Read More
Join PNC's Talent Community
If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!
2026 Workday, Inc. All rights reserved.
Job ID: 519190296
Originally Posted on: 4/29/2026
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