Why Join Alltech
We believe that every member of our team has a role in Working Together for a Planet of Plenty. We envision a sustainable world of abundance, made possible through new technologies and management practices, and the world's most valuable infinite resource human ingenuity. This role will make a difference by: Being the front line of improving the health and performance of people, animals, and plants through nutrition and scientific innovation, manufacture, and distribution of top-quality feed and supplements. Making a positive impact on the animal, the consumer and the environment.
About the Alltech Family of Companies:
Made up of over 20 companies and dozens of brands around the world, the Alltech Family of Companies is aligning to provide smarter, more sustainable solutions for global nourishment.
Key Skills and Talents
We believe in the pursuit of lifelong learning. We cultivate curiosity to elevate discovery and innovation, enabling our team to create impactful solutions. The best possible candidate for this role is someone who demonstrates these traits by:
Utilizing support tools to provide superior desktop support
Processing support requests submitted by phone, email, chat, and through an online ticketing system
Providing written and verbal instruction for hardware, operating system, software and connectivity issues
Maintaining accurate and detailed records of support request and resolution details
Striving for immediate resolution of presented issues by facilitating the initial troubleshooting process
Coordinating with additional team members when issues need to be escalated
Supporting designated plants and offices by visiting each once per year and/or if they have a major project requiring onsite support
Qualifications
Must Have
Degree in Computer Science, related field, or equivalent experience
Excellent communication skills
Superior customer service
Ability to travel approximately 15%
Keen eye for detail with the ability to follow through
Willingness to learn and the capacity to multitask
Preferred
Understanding of Alltech core business processes including Financials and Manufacturing
Bonus
Multilingual or Bilingual
Benefits and Perks
Effective Day One of Employment:
Atmosphere of professional and personal development
401k plan with generous match
Flexible spending accounts
Health savings accounts
Disability and life insurance
Two medical plans and two dental plans to select from
Vision plan
Paid holidays and vacations
Alltech is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We believe that every member of our team has a role in Working Together for a Planet of Plenty. We envision a sustainable world of abundance, made possible through new technologies and management practices, and the world's most valuable infinite resource human ingenuity. This role will make a difference by: Being the front line of improving the health and performance of people, animals, and plants through nutrition and scientific innovation, manufacture, and distribution of top-quality feed and supplements. Making a positive impact on the animal, the consumer and the environment.
About the Alltech Family of Companies:
Made up of over 20 companies and dozens of brands around the world, the Alltech Family of Companies is aligning to provide smarter, more sustainable solutions for global nourishment.
Key Skills and Talents
We believe in the pursuit of lifelong learning. We cultivate curiosity to elevate discovery and innovation, enabling our team to create impactful solutions. The best possible candidate for this role is someone who demonstrates these traits by:
Utilizing support tools to provide superior desktop support
Processing support requests submitted by phone, email, chat, and through an online ticketing system
Providing written and verbal instruction for hardware, operating system, software and connectivity issues
Maintaining accurate and detailed records of support request and resolution details
Striving for immediate resolution of presented issues by facilitating the initial troubleshooting process
Coordinating with additional team members when issues need to be escalated
Supporting designated plants and offices by visiting each once per year and/or if they have a major project requiring onsite support
Qualifications
Must Have
Degree in Computer Science, related field, or equivalent experience
Excellent communication skills
Superior customer service
Ability to travel approximately 15%
Keen eye for detail with the ability to follow through
Willingness to learn and the capacity to multitask
Preferred
Understanding of Alltech core business processes including Financials and Manufacturing
Bonus
Multilingual or Bilingual
Benefits and Perks
Effective Day One of Employment:
Atmosphere of professional and personal development
401k plan with generous match
Flexible spending accounts
Health savings accounts
Disability and life insurance
Two medical plans and two dental plans to select from
Vision plan
Paid holidays and vacations
Alltech is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job ID: 518788110
Originally Posted on: 4/25/2026
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