Sr. Product Designer

Location : Fort Worth, Texas This is a contract-based role for a Sr. Product Designer who will be part of the Digital Customer Experience team. You will collaborate with cross-functional teams in an agile environment to design user-centered solutions that will impact customer and employee-facing applications. The role requires 3 days onsite (Tuesday-Thursday) and 2 days remote (Monday and Friday). Job Responsibilities: Collaborate and Influence: Work closely with Product Owners, Engineers, and other stakeholders to implement user experience (UX) solutions based on agile methodologies. Influence product and design decisions with UX best practices. Design Creation: Lead the creation of wireframes, visual mockups, prototypes, and interaction flows for both mobile and desktop platforms, ensuring adherence to design standards. Research and Testing: Conduct usability research using techniques such as heuristic reviews, user interviews, and usability testing (both moderated and unmoderated) to optimize user experience. Analyze and present feedback for iterative design improvements. Mentorship: Guide junior designers and contribute to a collaborative environment, fostering design growth across teams. Cross-Functional Collaboration: Work effectively across multiple teams (e.g., engineering, product management) and geographical boundaries to ensure the design process aligns with project goals and timelines. Agile Development: Manage multiple concurrent projects, track progress using tools like Jira, Aha!, and Rally, and present status updates clearly to stakeholders. Accessibility and Standards: Ensure designs meet accessibility standards (WCAG 2.0+ AA compliance) and are inclusive for diverse user needs. Design Systems: Contribute to and adopt design systems that maintain consistency and scalability across applications. Skills: Design Tools: Proficient in modern design and prototyping tools, primarily Figma (Adobe CC is a plus). UX Research: Skilled in conducting qualitative and quantitative research methods to inform design decisions. Front-End Knowledge: Understanding of HTML, CSS, and JavaScript to collaborate effectively with development teams and implement design solutions. Design for Mobile & Web: Experience designing for iOS, Android, and web applications, ensuring responsive and adaptive design solutions. Accessibility: Knowledge of WCAG 2.0+ standards and ensuring accessible designs that meet diverse user needs. Project Management Tools: Proficiency in tools such as Jira, Rally, and Aha! for tracking tasks, managing workflows, and providing progress updates. Storytelling & Presentation: Ability to communicate design decisions effectively using strong storytelling and presentation skills to persuade stakeholders. Education/Experience: Bachelors.