IT Helpdesk & Systems Support

Back to jobs New IT Helpdesk & Systems Support Logan, Utah Apply iFIT's vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their own individual fitness journey. We are currently seeking an ambitious pace-setter to join our team as an IT Helpdesk Technician onsite. iFIT is looking for a motivated and personable IT Helpdesk Technician to provide essential on-site support and be the backbone of our local office operations. In this role, you will manage the full lifecycle of user hardware, maintain high-priority collaboration spaces, and deliver hands-on support to employees, contractors, and third parties. You will be provided with premium tools and the opportunity to grow your IT career through hands-on experience with enterprise-level equipment. COMPENSATION $20.00 - $24.00 per hour, based on experience ROLE COMMITMENTS Drive the migration of remaining Windows 10 devices to Windows 11 with minimal disruption to end users. Continuously refine the IT onboarding process to improve efficiency and the new hire experience. Pursue industry-recognized certifications that align with career growth within the IT department. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide face-to-face and remote troubleshooting and professional service-oriented support for internal employees, contractors, and third parties. Manage the end-to-end lifecycle of support requests within the ITSM tool, ensuring all tickets are documented, updated, and managed through to successful resolution. Responsible for the physical unboxing, imaging, deployment, and reclamation of Windows and Mac computers. Perform direct maintenance and troubleshooting of conferencing equipment in all meeting rooms to ensure seamless executive and team collaboration. Perform hands-on diagnostics and physical repairs for laptops, desktops, mobile devices, and printers. Manage the physical organization of IT assets and the local hardware locker to ensure equipment is ready for immediate deployment. Assist IT management with local systems projects that require physical interaction with hardware. EDUCATION & EXPERIENCE Education and Basic Qualifications High School Diploma or GED. Authorized to work in the United States without sponsorship. Preferred Qualifications Previous experience troubleshooting computer hardware and software. Comfortable interacting in person and prompt in responding to requests. IT certifications are a plus but not a requirement. DISCLAIMER Compensation may vary based on the job level, your geographic work location, position incentive plan, and exemption status. Although we currently may consider hiring in the states listed below, not all positions are available in all locations, and work in a particular state is not guaranteed. Current list of states where iFIT may consider hiring: AK, AL, AR, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY. Subject to applicable state laws, your employment at iFIT is "at-will". At-will employment means that you and the company each have the right to terminate the employment relationship at any time for any cause or for no cause at all. Pay Range: $20 - $24 USD iFIT does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, veteran status or any other characteristic protected by law. Create a Job Alert Interested in building your career at iFIT? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Preferred First Name Email * Phone Country * Phone * 244 results found No results found Afghanistan +93 Aland Islands +358 Albania +355 Algeria +213 American Samoa +1 Andorra +376 Angola +244 Anguilla +1 Antigua & Barbuda +1 Argentina +54 Armenia +374 Aruba +297 Ascension Island +247 Australia +61 Austria +43 Azerbaijan +994 Bahamas +1 Bahrain +973 Bangladesh +880 Barbados +1 Belarus +375 Belgium +32 Belize +501 Benin +229 Bermuda +1 Bhutan +975 Bolivia +591 Bosnia & Herzegovina +387 Botswana +267 Brazil +55 British Indian Ocean Territory +246 British Virgin Islands +1 Brunei +673 Bulgaria +359 Burkina Faso +226 Burundi +257 Cambodia +855 Cameroon +237 Canada +1 Cape Verde +238 Caribbean Netherlands +599 Cayman Islands +1 Central African Republic +236 Chad +235 Chile +56 China +86 Christmas Island +61 Cocos (Keeling) Islands +61 Colombia +57 Comoros +269 Congo - Brazzaville +242 Congo - Kinshasa +243 Cook Islands +682 Costa Rica +506 Cote d'Ivoire +225 Croatia +385 Cuba +53 Curacao +599 Cyprus +357 Czechia +420 Denmark +45 Djibouti +253 Dominica +1 Dominican Republic +1 Ecuador +593 Egypt +20 El Salvador +503 Equatorial Guinea +240 Eritrea +291 Estonia +372 Eswatini +268 Ethiopia +251 Falkland Islands +500 Faroe Islands +298 Fiji +679 Finland +358 France +33 French Guiana +594 French Polynesia +689 Gabon +241 Gambia +220 Georgia +995 Germany +49 Ghana +233 Gibraltar +350 Greece +30 Greenland +299 Grenada +1 Guadeloupe +590 Guam +1 Guatemala +502 Guernsey +44 Guinea +224 Guinea-Bissau +245 Guyana +592 Haiti +509 Honduras +504 Hong Kong SAR China +852 Hungary +36 Iceland +354 India +91 Indonesia +62 Iran +98 Iraq +964 Ireland +353 Isle of Man +44 Israel +972 Italy +39 Jamaica +1 Japan +81 Jersey +44 Jordan +962 Kazakhstan +7 Kenya +254 Kiribati +686 Kosovo +383 Kuwait +965 Kyrgyzstan +996 Laos +856 Latvia +371 Lebanon +961 Lesotho +266 Liberia +231 Libya +218 Liechtenstein +423 Lithuania +370 Luxembourg +352 Macao SAR China +853 Madagascar +261 Malawi +265 Malaysia +60 Maldives +960 Mali +223 Malta +356 Marshall Islands +692 Martinique +596 Mauritania +222 Mauritius +230 Mayotte +262 Mexico +52 Micronesia +691 Moldova +373 Monaco +377 Mongolia +976 Montenegro +382 Montserrat +1 Morocco +212 Mozambique +258 Myanmar (Burma) +95 Namibia +264 Nauru +674 Nepal +977 Netherlands +31 New Caledonia +687 New Zealand +64 Nicaragua +505 Niger +227 Nigeria +234 Niue +683 Norfolk Island +672 North Korea +850 North Macedonia +389 Northern Mariana Islands +1 Norway +47 Oman +968 Pakistan +92 Palau +680 Palestinian Territories +970 Panama +507 Papua New Guinea +675 Paraguay +595 Peru +51 Philippines +63 Poland +48 Portugal +351 Puerto Rico +1 Qatar +974 Reunion +262 Romania +40 Russia +7 Rwanda +250 Samoa +685 San Marino +378 Sao Tome & Principe +239 Saudi Arabia +966 Senegal +221 Serbia +381 Seychelles +248 Sierra Leone +232 Singapore +65 Sint Maarten +1 Slovakia +421 Slovenia +386 Solomon Islands +677 Somalia +252 South Africa +27 South Korea +82 South Sudan +211 Spain +34 Sri Lanka +94 St. Barthelemy +590 St. Helena +290 St. Kitts & Nevis +1 St. Lucia +1 St. Martin +590 St. Pierre & Miquelon +508 St. Vincent & Grenadines +1 Sudan +249 Suriname +597 Svalbard & Jan Mayen +47 Sweden +46 Switzerland +41 Syria +963 Taiwan +886 Tajikistan +992 Tanzania +255 Thailand +66 Timor-Leste +670 Togo +228 Tokelau +690 Tonga +676 Trinidad & Tobago +1 Tunisia +216 Turkey +90 Turkmenistan +993 Turks & Caicos Islands +1 Tuvalu +688 U.S. Virgin Islands +1 Uganda +256 Ukraine +380 United Arab Emirates +971 United Kingdom +44 United States +1 Uruguay +598 Uzbekistan +998 Vanuatu +678 Vatican City +39 Venezuela +58 Vietnam +84 Wallis & Futuna +681 Western Sahara +212 Yemen +967 Zambia +260 Zimbabwe +263 Resume/CV * Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree * Select... Discipline * Select... Start date month Select... Start date year End date month Select... End date year Add another LinkedIn Profile Will you now or in the future require sponsorship to work in the US for any company? * Select... Have you previously worked at iFIT? * Select... Do you have relatives that work at iFIT? * Select... Are you at least 18 years old? * Select... Desired Compensation * References Legal Address * This information is only used if a candidate is hired. Do you live in Alaska, California, DC, Delaware, Hawaii, Iowa, Maine, Maryland, Massachusetts, Montana, Nebraska, New Jersey, New Mexico, New York, North Dakota, South Dakota, Vermont, Washington, or West Virginia? * Alaska California DC Delaware Hawaii Iowa Maine Maryland Massachusetts Montana Nebraska New Jersey New Mexico New York North Dakota South Dakota Vermont Washington West Virginia No Submit application