Threat Release Manager

Must Have Technical/Functional Skills Strong Project and program management skills. Manage multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity. Manage end-to-end network infrastructure delivery life-cycle including the collection and translation of business requirements to enable technical execution of network programs and projects. Rigorously manage scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters. Plan and coordinate project deliverables across multiple service providers in support of network infrastructure project requirements Develop and manage the network related tasks within the overall work plan Must have the ability to understand and translate business requirements into engineering and or implementation details. The Individual must possess the ability to analyze and understand a variety of existing and evolving business requirements, interface with technology engagement teams and provide best in class Threat solutions that align to meet business and technology requirements. Must have a proven track record interacting with various levels of management, clients, and technical team members in delivering technical Threat and Cybersecurity solutions. Ability to manage Network technical/engineering/implementation resource tasks and service delivery. This includes FTE/FTC/vendors and partners. The candidate must have excellent client interfacing skills, vendor/third-party resources, strong verbal and written communication skills and ability to work with all levels of management. Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level if needed. Accountable to manage the end to end successful technical or solution delivery of assigned tasks partnering with Network engineering/implementation teams, program/project manager or directly with the requestor. Take direct accountability for the engineering resources and all assigned work tasks. Accountable for the STI/Release and Deployment tasks (prior to; up to, during and post the change window through Production Day-One). Develop, track, report and manage engineering delivery tasks. Anticipate and proactively resolve issues and conflicts within and between engineering delivery workflows and all other stakeholders. Provide regular and pro-active status to STI/Release and Deployment management. Anticipate issues and report them to STI/Release and Deployment management and escalate as needed or appropriate. Responsible for communicating project status across delivery teams, senior leaders, and cross- functional stakeholders. Work with the various program/project managers to establish release/impact/risk trackers and calendars for the work they are accountable for. Work with other program/project managers and the engineering and delivery teams (i.e. field services) to understand internal/external and associated dependencies. Reacts to them proactively and effectively. o Report and monitor progress against the release calendar; communicate release details and schedules to the stakeholders as required. Proactively manage conflict. o Identify and/or challenge schedules that could create conflicts; evaluate all recomm ended changes and ensure implementation schedules do not interfere with business operations/other changes. Work with engineering/implementation to ensure that all the necessary documentation has been successfully completed for each implementation, release and/or task. Ability to manage Network technical engineering resources tasks and service delivery. Work with engineering/implementation to raise Request for Change (CRQ) for engineering specific changes. Ensures appropriate change details are documented. o Review change requests for completeness, from description, documentation, risk/impact, and post-implementation o Participate in the change management board; conducts release readiness reviews as appropriate. o Arrange and facilitate appropriate post-implementation review activities if/as needed o Maintains 100% compliance to all firm-wide Change Management policies (pre, during and post change). Participate in incident and problem analysis for possible consequences of a change and its implementation
Roles & Responsibilities • Bachelors degree in engineering, computer science, business, finance or related field/technical training. Must have strong analytical skills. • Minimum of 5 years experience required in Technical role supporting network project/programs. • 5+ years of security experience with Threat solutions. • In depth experience in Threat platforms including SkyHigh Secure Web Gateway, F5 SSLO, Trellix FireEye. • Industry Certifications in PMP, ITIL are strongly preferred, technical certifications such as CCNA are a plus. Experience with Change Management and CAB processes and procedures a must. • Strong background in IT service delivery role. • Financial services (Insurance, Banking, Investment banking), is a plus. • Ability to be nimble and flexible; prioritize workload, proactively react to issues and consistently react to shifting deadlines. • Ability to create meaningful data that contributes to the Change Management and Service Delivery processes.
Generic Managerial Skills: • In depth experience in Threat platforms including SkyHigh Secure Web Gateway, F5 SSLO, Trellix FireEye • Industry Certifications in PMP, ITIL are strongly preferred, technical certifications such as CCNA are a plus. • Strong background in IT service delivery role. • Financial services (Insurance, Banking, Investment banking), is a plus.
Salary Range: $75,000-$80,000 a year
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