IT Manager

Under the general supervision of the Village Manager, the IT Manager is responsible for the overall management and administration of the Villages/Utilities information technology initiatives and activities; plans, developers, administers and assumes leadership of the Information Technology Department. Identifies area of technology need and initiates projects and upgrades as needed to meet current and anticipated needs. Establish program priorities, procedures and practices for the Village/Utilities and perform related duties as assigned. Essential Functions:

• Responsible for network security, selecting and installing new applications, distributing software upgrades, monitoring daily activities, and enforcing licensing agreements.
• Design, implement, install and troubleshoot major computer networks. Performs system backups and recovery.
• Oversee the operation and integration of all technology aspects for the Village/Utility including software, hardware, network and system that integrate including security, telephones, wireless networks, wired network, servers, cloud-based systems, websites, and social media.
• Keeps abreast of technological developments and communicates those developments to the Village/Utility Departments as needed. Advises and works with those departments to formulate and ensure policies concerning the application and use of information processing systems are followed.
• Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
• Serves as primary contact for both internal and external IT inquiries. Answers all incoming helpdesk requests.
• Perform routine maintenance of PCs and related equipment as needed.
• Implements and/or coordinates hardware and software projects outlined in the Capital Improvement Plan.
• Responsible for organization cyber security awareness and training.
• Maintains the buildings entry access systems for employees along with monitoring security cameras, assists with installing computers, servers and network switches.
• Acts as liaison with outside vendors on technology issues and software and hardware implementation as needed.
• Assists the Village Manager with capital planning for IT needs.
• Attends workshops and seminars and/or other training for professional development purposes.
• Perform all other duties as may be assigned by the Village Manager.

Education and Experience:

• Bachelors degree in computer science, Management Information Systems or a related field.
• Minimum of five (5) years related experience desired.
• Or a combination of education, training, and experience may be considered.
• Valid drivers license.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, orally, and in writing.
• Knowledge of standard office practices, procedures, equipment, and office assistance techniques.
• Skill in the operation of standard office, word processing, and date entry equipment.
• Ability to be organized and self-motivating; and to prioritize workload in order to meet deadlines.
• Must be able to work occasional nights, and weekends as required to repair, install, and maintain technology systems. Must be able to attend monthly Board meetings.
• Ability to use personal computers and systems.
• Ability to establish and maintain effective working relationships with associates and outside consultants.

Applications submitted by January 19 will be given best consideration. The position will remain open until filled.