Virtual Infrastructure Engineer

Position Title Virtual Infrastructure Engineer Position Type Staff Requisition Number ST145 Department Information Tech Services Title of Supervisor Director, IT Infrastructure & Security Full-time/ Part-time Full-time Work Hours per Week 35 Weeks Per Year 52 Months Per Year: 12 Work Days Monday - Friday Work Hours 8:30 AM - 4:30 PM End Date (required for Temporary, Per Diem, Independent Contractor/Agency): Salary Range $75,000 - $83,000 Hours and Months 35 hours per week, 12 months per year Exemption Status Exempt

Staff Job Description

Job Description Summary

The Virtual Infrastructure Engineer supports the academic and administrative missions of the university by designing, implementing, and maintaining a secure, reliable and scalable virtual server environment. This position is responsible for the full lifecycle management of virtual machines using VMware vSphere, supporting both Windows and Linux server environments. The engineer ensures system availability and performance, maintains accurate infrastructure documentation, and oversees virtual storage operations leveraging NetApp storage solutions. Responsibilities also include monitoring alerts, responding to incidents, and collaborating with network and cybersecurity personnel to maintain a secure and scalable environment. The ideal candidate brings strong technical expertise, attention to detail, and a commitment to service excellence in a dynamic higher education setting.

Essential Functions

Manage Virtual Infrastructure:

• Administer and maintain VMware vSphere environments, including vCenter and ESXi hosts.
• Provision, modify, and decommission virtual machines as needed across academic and administrative systems.

Support Project Work :

• Participate in the planning and implementation of infrastructure-related projects, including upgrades, migrations, and new system rollouts.
• Provide technical input and documentation for project deliverables.

Collaborate with Network and Security Personnel:

• Work closely with network and security staff to ensure infrastructure compliance with institutional security standards and policies.
• Participate in audits and remediation efforts as needed.

Monitor and Respond to Alerts:

• Actively monitor system alerts and performance metrics via vSphere and other monitoring tools.
• Investigate and resolve infrastructure-related incidents in a timely manner.

Maintain Server Environments:

• Support and maintain both Windows and Linux virtual server environments.
• Ensure system patches and updates are applied regularly and consistently.

Administer Virtual Storage Systems:

• Manage and optimize virtual storage resources, including NetApp storage systems.
• Monitor storage performance and capacity while planning for future growth.

Maintain Documentation and Inventory:

• Keep server and infrastructure documentation current, including network diagrams, inventory spreadsheets, and configuration records.

Optimize System Performance:

• Analyze and tune the virtual environment for efficiency, reliability, and scalability.
• Recommend and implement improvements based on usage patterns and performance data.

Respond to Service Requests and Tickets :

• Monitor the IT ticketing system and respond to assigned requests and incidents.
• Provide high-quality support to faculty, staff, and other stakeholders.

Contribute to Business Continuity and Disaster Recovery:

• Assist in maintaining and testing disaster recovery and business continuity plans for virtual systems and storage infrastructure.

Required Education, Experience, Technology Applications and Skills

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3-5 years of hands-on experience managing virtual infrastructure in a medium to large-scale enterprise or higher education environment.
• Proven experience administering VMware vSphere, vCenter, and ESXi hosts.
• Experience managing Windows Server and Linux-based systems in a virtualized environment.
• Experience working with NetApp storage systems (or similar vendors), including provisioning, performance monitoring, and capacity planning.
• Familiarity with IT service management tools and responding to tickets/incidents.
• Active Directory/Group Policy
• Monitoring tools (e.g., Pandora FMS, Cylance, Darktrace, etc.)
• Backup and replication tools (e.g., Veeam, Commvault, or similar).
• Basic knowledge of networking concepts (VLANs, firewalls, subnets, DNS).
• Strong technical troubleshooting and problem-solving skills.
• Ability to manage and prioritize multiple tasks and projects independently.
• Solid understanding of virtualization best practices and performance optimization.
• Excellent written and verbal communication skills.
• Strong attention to detail and documentation.
• Ability to work collaboratively with cross-functional IT teams and end users.
• Awareness of security principles and how they apply to virtual environments.

Preferred Education, Experience, Technology Applications and Skills

• VMware Certified Professional (VCP - Data Center Virtualization)
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• NetApp Certified Data Administrator (NCDA)
• CompTIA Security+ or other security-related certifications

Supervisory Responsibilities

• None.

Physical Requirements

• Prolonged periods of sitting, computer use, and occasional lifting or moving of light objects.

Equipment to be used

• VMWare
• NetApp OnTap
• Windows Server Environment
• Linux Server Environment

Posting Detail Information

Posting Date 08/15/2025 Closing Date EEO Statement

Join Nazareth University, a leading institution in Rochester, NY, with a vibrant community of approximately 1,900 undergraduate and 500 graduate students. We seek dedicated staff members who are committed to supporting student success, community engagement, and championing equity and inclusion. Located just minutes from downtown Rochester, our campus provides a dynamic environment for professional growth, innovation, and collaboration.

At Nazareth, we are committed to equity and inclusion, ensuring equal access to employment opportunities without discrimination. We advocate for an inclusive workplace and welcome applicants from diverse backgrounds, experiences, and perspectives. Our Anti-Discrimination Policy upholds fair treatment based solely on qualifications and merit.

Join us in celebrating diversity, where every individual, regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other protected status, is valued and respected.

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