This is a remote position in which we are able to employ in the following states:#Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin # JOB SUMMARY/PURPOSE Responsible for design and development of enterprise infrastructure. Develops technology roadmaps and ensures alignment with business needs, service-levels and availability requirements. Participates in incident, request, problem, configuration and change management according to ITIL standards and established service level agreements (SLA). Applies advanced subject matter knowledge to complex infrastructure issues and is regarded as a subject matter expert. DEPARTMENT DESCRIPTION Information Services is committed to providing leadership, support, and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile, and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation. EXPERIENCE/EDUCATION/QUALIFICATIONS Bachelor#s degree (preferably in a related field) or equivalent experience required. Eight (8) years experience in systems administration or engineering (relevant to position) required. Industry recognized, current and relevant certification required within one (1) year of hire. Experience with TCP/IP, DHCP, IPAM, DNS/WINS and related network services and protocols required. Experience in technical writing and the creation of associated architecture diagrams (artifacts) required. Technical project management experience preferred. Experience in a healthcare environment preferred. KNOWLEDGE/SKILLS/ABILITIES Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues. Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution. Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership. Leadership: Skilled at creating a positive environment where the team can be successful. Ability to train and successfully mentor less experienced and junior team members to increase the effectiveness of the overall team. Work Management: Ability to set attainable team goals at the appropriate level which are based on the overall mission or purpose and, working independently and coordinating with others, successfully complete those goals. Ability to plan, document, coordinate, and sequence tasks to effectively complete committed deliverables. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) CLIMB - STAIRS LIFT (Floor to Waist: 0#-36#) 0 - 20 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds PUSH (0-20 pounds force) PULL (0-20 pounds force) # STAND WALK - LEVEL SURFACE ROTATE TRUNK Standing REACH - Upward # SIT ROTATE TRUNK Sitting REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist # None specified
This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
JOB SUMMARY/PURPOSE
Responsible for design and development of enterprise infrastructure. Develops technology roadmaps and ensures alignment with business needs, service-levels and availability requirements. Participates in incident, request, problem, configuration and change management according to ITIL standards and established service level agreements (SLA). Applies advanced subject matter knowledge to complex infrastructure issues and is regarded as a subject matter expert.
DEPARTMENT DESCRIPTION
Information Services is committed to providing leadership, support, and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile, and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation.
EXPERIENCE/EDUCATION/QUALIFICATIONS
Bachelor's degree (preferably in a related field) or equivalent experience required.
Eight (8) years experience in systems administration or engineering (relevant to position) required.
Industry recognized, current and relevant certification required within one (1) year of hire.
Experience with TCP/IP, DHCP, IPAM, DNS/WINS and related network services and protocols required.
Experience in technical writing and the creation of associated architecture diagrams (artifacts) required.
Technical project management experience preferred.
Experience in a healthcare environment preferred.
KNOWLEDGE/SKILLS/ABILITIES
Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.
Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.
Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.
Leadership: Skilled at creating a positive environment where the team can be successful. Ability to train and successfully mentor less experienced and junior team members to increase the effectiveness of the overall team.
Work Management: Ability to set attainable team goals at the appropriate level which are based on the overall mission or purpose and, working independently and coordinating with others, successfully complete those goals. Ability to plan, document, coordinate, and sequence tasks to effectively complete committed deliverables.
PHYSICAL DEMANDS
Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
WALK - LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
SIT
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified