Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Customer Onboarding Fraud Risk, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. This role requires someone who thrives in a fast-paced, high-performing environment, where creativity, collaboration, and strategic thinking are business as usual. The successful candidate will be a problem solver, results focused, detail oriented, and process disciplined. The vision of this team is to create a best in class account opening customer experience while mitigating risks associated with fraudulent activity. Job responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Manage key stakeholder relationships critical to supporting the product vision, strategy, objectives, discovery and delivery of program initiatives.
• Empower self and team to solve customer problems in ways that our customers love, and works for the business.
• Focus on outcomes not output and use data & metrics to measure success.
• Ensure commitment for dependencies across products both internal and external.
• Analyze, evaluate, and overcome product challenges, and provide transparency to stakeholders
• Adhere to JIRA standards including supporting documentation maintain evergreen documentation for both current state as well as historic audit documentation
• Support quarterly increment planning with agility leads across all impacted parties
• Solicit constant feedback for continuous personal and product growth

Required qualifications, capabilities, and skills

• 5+ years of product management or relevant experience
• Experience with risk management and fraud prevention tools
• Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success
• Excellent written/verbal communication and strong presentation skills with both internal and external stakeholders
• Collaborates and can build strong relationships across the firm and with external partners, flexible with changing priorities
• Experience with agile product development and software delivery lifecycle
• Experience with API-based designs, Kafka driven architecture, JavaScript stack
• Familiarity with the business services and offerings associated with Chase Account Opening
• Ability to influence people at all levels across a broad variety of job functions
• Be a postive culture carrier

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization