Infrastructure Engineer II

Location: Salt Lake City, UT
Description: Responsibilities

• Deliver and support scalable network solutions that align with business objectives and ensure high availability and performance.
• Champion a customer-first help desk culture by resolving complex technical issues and maintaining high levels of employee satisfaction.
• Implement and manage endpoint security practices, including encryption, IAM, PAM, and DLP strategies.
• Administer firewall configurations and security protocols to safeguard network infrastructure.
• Lead security awareness initiatives, including onboarding training, to promote a security-conscious culture.
• Manage Unified Communications & Collaboration (UC&C) tools, including video conferencing platforms, to support seamless internal communication.
• Contribute to disaster recovery planning and testing to ensure business continuity during incidents.
• Collaborate with internal teams and external partners during compliance audits and security assessments.

Minimum Qualifications

• Proven experience with Mobile Device Management (MDM) platforms for secure mobile workforce enablement.
• Hands-on administration of identity providers (IdP) and Single Sign-On (SSO) solutions.
• Strong expertise in macOS, with working knowledge of Windows and Linux environments.
• Proficient in wireless network management, including BYOD and guest access configurations.
• Experience with Jira Service Management or similar ITSM platforms.
• Familiarity with virtualization technologies such as VM and VDI.

Preferred Qualifications

• Strong communication and collaboration skills with a user-centric mindset.
• Experience working in a fast-paced, agile environment.
• Ability to manage multiple priorities and deliver results under pressure.

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