IT Infrastructure Engineer II

Description

Title: IT Infrastructure Engineer II

Base Salary Range: $120,000 - $130,000 plus benefits

FTE: Full-time, Exempt

We seek a dynamic and experienced IT Infrastructure Engineer II who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!

Our Mission: The Mission of South-Central Family Health Center is to improve the quality of life for the diverse community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services.

General Summary: The IT Infrastructure Engineer II is a key member of SFCHC's IT team, responsible for supporting, implementing, and managing the infrastructure that underpins our IT platforms. This role is especially focused on the administration, optimization, and expansion of our Microsoft and VMware virtualization environments, while also supporting a broad range of on-premises, cloud, and hybrid systems. The IT Infrastructure Engineer II will work closely with infrastructure vendors and partners, as well as internal teams. SCFHC platforms include VMware virtualization, Fortinet switching/routing/firewalls, Microsoft 365, Azure, Hybrid Active Directory, VEEAM backup and recovery systems, and Fortinet SDWAN. The ideal candidate will have to perform some of the following essential duties.

• Collaborate with IT staff and technology service providers for both on-premises and cloud services.

• Install, configure, and manage IT infrastructure, including:

• Networks (Fortinet SDWAN, switching, routing, and firewalls)

• VMware virtual servers and environments

• VEEAM backup and recovery systems

• Cloud platforms (Microsoft 365, Azure)

• Hybrid Active Directory environments

• Administer and optimize SCFHC's Microsoft 365 tenant, including user management, security, and integration with on-premises Active Directory.

• Manage and maintain Hybrid Active Directory, ensuring seamless synchronization between on-premises and cloud directories.

• Configure, monitor, and maintain Fortinet SDWAN solutions for secure, reliable connectivity across multiple sites.

• Implement and manage VEEAM backup and recovery systems, ensuring data integrity and disaster recovery readiness.

• Collaborate with IT management to remediate audit and penetration test findings, coordinate responses to security incidents, and support customer due diligence inquiries.

• Implement security measures and policies to protect data, software, and hardware across all platforms.

• Document operational processes, system configurations, network topology, and architecture diagrams to ensure reliability and compliance.

• Develop and maintain disaster recovery test plan procedures, security response procedures, and incident documentation.

• Assist in the preparation of the annual audit and other miscellaneous projects

• Follows all SCFHC policies and procedures

Qualifications:

• Bachelor's Degree in Computer Science, Management Information Systems.
• Knowledge of computers, including Windows Software.
• Microsoft and/or networking certifications are desired but not required.

Experience:

• Extensive hands-on experience administering and supporting VMware virtualization environments in production settings.
• Previous experience as an IT infrastructure engineer, system administrator, support technician analyst, or similar role.
• Proficiency with Microsoft 365 administration, Hybrid Active Directory, VEEAM backup and recovery systems, and Fortinet SDWAN.

Skills and Abilities:

• Advanced expertise in VMware administration, including vSphere, vCenter, ESXi, and related technologies.
• Experience with VMware features such as VMotion, DRS, HA, snapshots, and storage management.
• Strong knowledge of Microsoft 365 administration and integration with on-premises systems.
• Experience deploying and managing Hybrid Active Directory environments.
• Expertise in configuring and managing Fortinet SDWAN, switching, routing, and firewall solutions.
• Practical experience with VEEAM backup and recovery systems, including disaster recovery planning and testing.

Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits:

• Benefits: Health care, dental, life insurance
• 403 (b) Retirement plan
• Education Reimbursement