Sr UX Researcher - UX Research, AI, dovetail

We are partnering with a leading healthcare technology organization to source a Senior UX Researcher for a 40 hr per week contract-to-hire opportunity likely 6 month contract prior to hire. This role is ideal for a strategic thinker passionate about user-centered design and digital innovation in the healthcare space. The Senior UX Researcher will play a key role in shaping AI-enhanced member experiences by leading research initiatives for Human-AI interactions that inform product design and business strategy.Key ResponsibilitiesCollaborate with cross-functional teams (UX, Product, Tech, Marketing) to define research goals and align with business objectives, create best practices, establish research protocols and more.Design and execute qualitative and quantitative research, including user interviews, usability testing, and journey mapping.Develop research plans, prototypes, and testing frameworks to evaluate human-AI interactions and digital experiences.Translate insights into actionable recommendations that influence product vision, design, and enterprise KPIs.Stay current on UX, AI, and healthcare trends to inform future-state experiences.Shape and lead the UX research strategy, ensuring alignment with enterprise priorities and ethical design practices.Must-Have Qualifications7+ years of experience in UX research within a professional services or product environment.Proven ability to lead research initiatives that drive strategic decisions and product innovation.Proficiency with tools such as Dovetail, User Interviews, and Figma.Strong communication skills with the ability to present insights to senior stakeholders.Experience with A/B testing, field research, card sorting, and insight synthesis.Deep understanding of human-centered design and its application in service-based industries.Ability to manage multiple projects and prioritize effectively.Nice-to-HavesExperience in the healthcare industry or health services vertical.Familiarity with AI-enhanced digital experiences and ethical design frameworks.Passion for storytelling and systems thinking in research narratives.In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.BenefitsCreative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:Email your resume in Word to:...**Please do NOT change the email subject line in any way. You must keep the JobID: : SW9-1856511 -- in the email subject line for your application to be considered.***Sasha Walker - Senior RecruiterFor Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This job was first posted by Creative Circle on 06/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.Copyright 1999 - 2025. CreativeCircle, Inc. All rights reserved.PDN-9f264b58-764a-4366-85a2-523683a2bcb6