Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation

Are you passionate about creating resilient cloud systems that power mission-critical operations? Do you want to apply leading edge artificial intelligence technologies like Amazon Bedrock to challenging problems? Do you thrive on engineering and maintaining the largest cloud infrastructure for some of the world's most complex environments?

Amazon Web Services is seeking talented AWS Dedicated Cloud Engineers to join our Region Reliability Engineering & Automation (RRE&A) team. Our mission is to ensure the seamless operation of AWSs dedicated cloud regions through proactive reliability engineering, automation, and leading-edge solutions.

We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies. We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale.

If youre ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, were excited to meet you.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Please reach out to Josh Sacks at ... for more information.

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Key job responsibilities
- Innovate and Automate: Develop and implement innovative solutions to reduce repetitive tasks, building systems that minimize manual intervention, reduce cognitive load, and allow for proactive issue resolution. Build with technologies like Amazon Bedrock to reimagine reliability engineering.
- Enhance Regional Reliability: Expand regional coverage for AWSs critical services.
- Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations.
- Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability.
- Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.

A day in the life
On a typical day, youll work alongside our service engineers and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS. Youll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation. You will help us reimagine and continuously improve reliability engineering.

About the team
AWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the worlds most advanced cloud organizations. Youll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWSs largest government customers.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization, youll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
BASIC QUALIFICATIONS - Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 5+ years of systems administration experience (Linux/Windows or Networking)
- 3+ years experience with cloud computing, DevOps, site reliability engineering, or software development experience
- 5+ years of experience using debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues
- 3+ years of experience working with at least one scripting or programming language
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS - Excellent troubleshooting skills at all levels, from application to network to host
- 5+ years experience with cloud computing, DevOps, site reliability engineering, or software development experience
- 5+ years of experience working with at least one scripting or programming language
- 5+ years of experience with the Linux command line interface
- 3+ years of experience with Amazon Web Services (AWS) tooling and/or services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.