Job Summary
Employment Type
Part Time
Job Description

iHire, an industry-focused online recruiting and talent platform seeks an entry level Helpdesk/PC Tech to join our IT Operations team in Angola, Indiana. This is a part-time position slated to work approximately 20 hours/week.

 

This part time position is primarily responsible for providing direct engineering support for software applications, active configuration of applications, web sites, services, integration, maintenance, and upgrading of third-party software as well as operational networks, computer systems, and other IT infrastructure. This position will also be responsible to install software/upgrades and monitor our systems.

 

This is a great opportunity to learn IT operations using the latest hardware and software.  You will strengthen your current abilities while learning new skills in an office that works hard and plays hard! If you are looking for a company where you can make your mark, we want to hear from you.

 

Responsibilities

  • Tickets - Tier 1 Troubleshooting {Inbox triage, issue replication}
  • Software monitoring/alerting
  • Testing automation
  • IT Helpdesk {Provision laptops, troubleshoot associate PC issues etc.}
  • Documentation standards management

 

Requirements

  • Experience working with windows client and server operating systems.
  • Experience create scripts for automating change
  • Experience managing and maintaining application configuration through XML files and other configuration settings
  • Experience related to documenting software application issues and communicating scope and impact of issue to proper channels
  • Excellent system troubleshooting skills and ability to define steps to troubleshoot problems in a logical manner
  • Proactive communicator with ability to effectively communicate verbally and in writing
  • Strong ability to prioritize workload of rapidly changing priorities based on scope and impact of current issues

 

About iHire

iHire isn’t your average company. We value passion, ability, enthusiasm, and dedication. And, we provide a flexible environment where the best employees can thrive. iHire is always looking to add forward-thinking, motivated people to our team who want to grow with us and become leaders. We have a casual work environment, emphasize work-life balance, and offer competitive benefits that set us apart from the rest. For these reasons and more, iHire regularly receives recognition as an employer of choice.

 

Job ID: 253481871

iHire
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