Job ID: 208658523

Job Summary
Employment Type
Full Time
Years Experience
3 - 5 years
Job Description


The Scum Master will be responsible for DIGARC’s Agile program and project management across multiple software product development teams. This is a leadership and hands-on role that includes working with the CTO and Director of Engineering to lead Agile best practices while serving as Scrum Master on multiple teams.

Essential Duties and Responsibilities

  • Active, hands-on Scrum Master across multiple software product development teams
  • Coaching and mentoring teams and the organization on how to use Agile/Scrum practices to deliver value, maintain quality and continuously improve with predictable outcomes
  • Promoting team self-organization and leading best practices for distributed development teams comprised of local and remote employees and offshore partners
  • Guiding the team on how to develop and extend Agile practices in a full life-cycle product development environment with several active teams, across multiple products and many active enterprise class customers
  • Assessing the maturity of the team and organization and coaching the team to higher levels of maturity at a pace that is sustainable for the team and organization
  • Removing impediments, guiding teams to remove impediments and working with leaders and stakeholders to remove impediments
  • Building a trusting and safe environment in which problems can be raised without fear of blame, retribution, or judgment, with an emphasis on learning, problem solving and continuous improvement 
  • Facilitating effective, open collaboration through discussion, decision making, and conflict resolution by the team and across stakeholders
  • Creating, maintaining, reporting and instilling organization-wide use of Agile metrics as indicators of success and measures for improvement and course correction
  • Assisting with internal and external communication by improving transparency and radiating information
  • Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlogs
  • Leading from the front and by example across multiple teams with a servant leadership style

Education and Experience 

  • BS in Computer Science or other technical discipline
  • Minimum first level Scrum Master certification (CSM, PSM I); certification as a CPO and in scaled Agile methods strongly preferred
  • Experience serving in the Scrum Master role for at least three years for a software product development company working intimately with the engineering teams and seeking to constantly improve Scrum practices
  • Skills and practices in servant leadership, facilitation, self-awareness, situational-awareness, conflict resolution, continuous improvement, empowerment, and full transparency 
  • Application of numerous patterns and techniques for practical implementation of Scrum and Scrumban for full life-cycle product development and situational problem solving, including backlog management, Agile metrics and analysis, ceremonies, software estimation, program planning, release planning, defect and test management
  • Proven success implementing Scrum and Scrumban with TDD, ATDD, continuous integration, test automation and DevOps
  • Proven success implementing scaled Agile methods including either Scrum-of-Scrums, LeSS or SAFe
  • Expert in Agile project and program management using TargetProcess, VersionOne, Rally or Jira, with demonstrated experience managing product portfolio requirements, road maps, initiatives, themes, releases and sprints across multiple product development teams
  • Strongly prefer a candidate who has scaled with a business’ fast-paced growth and has experience working with off-shore teams
  • Prior experience as a software engineer, QA tester, development team lead, development manager or QA manager
  • Extensive work in a web-based, enterprise software product development company is a must, preferably with open source technologies and the LAMP stack in a multi-tenant SaaS environment utilizing Python
  • Outstanding people, communication, coaching and mentoring skills

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Travel outside of the office is minimal but can happen on occasion.  Typical professional office working conditions.

DIGARC is committed to providing a safe and secure environment for all of our employees. With this in mind, any applicant who receives a conditional offer of employment with DIGARC will be required to pass a pre-employment background check and drug screen.

** U.S. Citizenship or ability to work in the United States without sponsorship (currently and in the future) **

All employees of DIGARC are expected to display unquestionable integrity in every aspect of work and dealing with others.  Respect for diversity and inclusion of all individuals is imperative to our business success and required.


Digital Architecture (“DIGARC”) is the leading provider of cloud-based academic catalog and curriculum management solutions to higher education institutions.  Founded in 2001 and based in Orlando and Lakeland, Florida, DIGARC’s Acalog and Curriculog software set the standard for ease of use and robust functionality with world-class support.

DIGARC has been growing steadily at double digit growth annually and now serves over 580 higher education institutions across all categories, including two-year, four-year, public, private and for-profit.  DIGARC offers two highly configurable, cloud-based, multi-tenant SaaS solutions which have a 95+% client retention rate and 70+ NPS.  DIGARC is twice the size of its next largest competitor and enjoys win rates of greater than three times that of its competitors.  70% of the addressable market is still greenfield.

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Digital Architecture (“DIGARC”) is the leading provider of cloud-based academic catalog and curriculum management solutions to higher education institutions. Founded in 2001 and based in Orlando and Lakeland, Florida, DIGARC’s Acalog and Curriculog software set the standard for ease of use and robust functionality with world-class support....
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