The Supply Chain Manager is responsible for overseeing operations across multiple locations, serving as the primary point of contact between customers, suppliers, and internal teams to ensure operational goals are met. The role includes identifying opportunities for process improvements, maintaining a safe and compliant work environment, and tracking key performance indicators (KPIs) to monitor cost control, productivity, and service quality. They also manage operational risks, plan for peak seasons, and collaborate on special projects while leading the team by providing direction, training, and fostering a culture of continuous improvement. This role reports to the Director of Operations and is part of a management team.

The tasks and responsibilities required of a Supply Chain Manager are outlined below:

• Managing multi-location operations involving transportation, warehousing, inventory, quality assurance, budgeting, and customer service.
• Acting as a liaison between customers, suppliers, and operations to meet goals.
• Analyzing workflows and customer needs to develop improvement strategies.
• Ensuring a safe work environment by enforcing standards and regulations.
• Developing operational KPIs for cost, productivity, accuracy, and service levels.
• Implementing safeguards against product loss and managing logistics risks.
• Fostering accountability and collaboration within the team.
• Staying up to date on industry standards and technologies.
• Leading and developing staff through performance management and training.
• Ensuring adequate staffing levels and managing peak seasons and temporary workforces effectively.

The skill and qualifications required for a Supply Chain Manager are outlined below:

• 10+ years of experience in distribution and supply chain management for high-volume customers.
• Bachelor’s degree in business, logistics, supply chain management, or related field.
• Demonstrated experience working in fast-paced environments utilizing automation.
• Knowledge of Lean, Six Sigma and/or Kaizen principles and best practices within manufacturing environment.
• Strong analytical and project management skills.
• Proven leadership experience in the areas of analytics solution, forecasting and budgeting, and supporting complex cross-functional teams.
• Advanced Excel, MS Office, PowerPoint, Word and Visio.
• Strong skillset and experience working with a variety of Warehouse Management Systems (WMS).